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Het is dus essentieel dat je digitale omgeving future proof is. Dit start met een \u003Cstrong>doordachte strategie voor je digitale landschap en architectuur.\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>Het kiezen van de juiste technologieën en platformen, die passen binnen de \u003Cstrong>ambities, budgetten en noden\u003C\u002Fstrong> van het bedrijf, is een cruciale beslissing en stap voor de verdere toekomst van jouw bedrijf. Vanuit Xplore Group hebben we een heel goed overzicht van wat er op de markt beschikbaar is en helpen we je graag door het bos de bomen te zien.\u003C\u002Fp>\u003Cfigure class=\"image\">\u003Cimg style=\"aspect-ratio:2560\u002F1708;\" src=\"https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FYoung-Woman-Energy-Innovations.jpg\" width=\"1200\" height=\"1200\" alt=\"\" \u002F>\u003C\u002Ffigure>","light",{"__typename":1444,"typeHandle":1445,"uid":1450,"title":1451,"richText":1452,"backgroundColor":1448},"1f4efcef-7b28-4b68-9eca-59a4f2dcdbf0","Architectuur","\u003Cp>Je IT architectuur is meer dan enkel welke applicaties je moet gebruiken. Het dient ook als \u003Cstrong>strategische brug tussen business en IT\u003C\u002Fstrong>. Alle keuzes die gemaakt worden voor de architectuur moeten in het teken staan van \u003Cstrong>operationele efficiëntie, innovatie, schaalbaarheid en de toekomst\u003C\u002Fstrong>.\u003C\u002Fp>\u003Cp>Een sterke architectuur helpt bij het \u003Cstrong>structureren en plannen van het IT landschap\u003C\u002Fstrong>, zodat alle applicaties \u003Cstrong>effectief en efficiënt samen \u003C\u002Fstrong>kunnen functioneren. We willen datasilo’s, schaalbaarheidsbeperkingen en overbodige kosten vermijden.\u003C\u002Fp>",{"__typename":1444,"typeHandle":1445,"uid":1454,"title":1455,"richText":1456,"backgroundColor":1448},"843ae205-c461-4e0b-b73d-e2e054b951ae","Strategie","\u003Cp>Bij de keuze voor een nieuw product, technologie of platform kijken we steeds \u003Cstrong>eerst naar de huidige situatie en naar je doelen\u003C\u002Fstrong>. Waar nodig stellen we verbeteringen voor die een positief effect kunnen hebben op je organisatie: kostenbesparing, verhoogde efficiëntie, automatisering, …\u003C\u002Fp>\u003Cp>We bekijken steeds \u003Cstrong>welke oplossing aansluit bij je huidige landschap\u003C\u002Fstrong> en houden hierbij ook onder andere rekening met volgende elementen:\u003C\u002Fp>\u003Cul>\u003Cli>Integratie mogelijkheden\u003C\u002Fli>\u003Cli>Accessibility\u003C\u002Fli>\u003Cli>Datagedreven\u003C\u002Fli>\u003Cli>Governance & compliance\u003C\u002Fli>\u003Cli>Toekomstbestendigheid\u003C\u002Fli>\u003Cli>...\u003C\u002Fli>\u003C\u002Ful>",{"__typename":1444,"typeHandle":1445,"uid":1458,"title":1459,"richText":1460,"backgroundColor":1448},"358dbc97-f1ee-4267-8826-e0ce724a230d","Technologieën en platformen","\u003Cp>We hebben \u003Cstrong>veel bestaande partnerships\u003C\u002Fstrong> met verschillende vendoren van technologieën en platformen. Hierdoor kunnen we bouwen op \u003Cstrong>uitgebreide, gespecialiseerde kennis en aantrekkelijke prijzen.\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>Maar daarnaast werken we \u003Cstrong>ook technologie en vendor onafhankelijk\u003C\u002Fstrong>. We kijken steeds naar wat jouw organisatie al gebruikt en wat de vereisten zijn en zorgen dan voor de best mogelijke oplossing.\u003C\u002Fp>\u003Cfigure class=\"image\">\u003Cimg style=\"aspect-ratio:2560\u002F1707;\" src=\"https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FRPA-Concept-Blurry-Hand-Touching-Screen.jpg\" width=\"1200\" height=\"1200\" alt=\"\" \u002F>\u003C\u002Ffigure>",{"__typename":1462,"typeHandle":1463,"uid":1464,"title":687,"richText":1465,"buttonGroup":1466},"contactFormBlock_Entry","contactFormBlock","0f25866c-4200-4d38-b1bf-899931de21b1","\u003Cp>Kan je hulp gebruiken bij het bepalen van een goede architectuur & technologische strategie? Neem snel contact op!\u003C\u002Fp>",[],{"__typename":644,"id":663,"title":240,"uri":664},{"__typename":1431,"id":1469,"title":256,"uri":1470,"heroTitle":256,"heroText":1471,"heroButton":1472,"heroImage":1473,"blocks":1480,"parent":1467},"4448","diensten\u002Fheadless-cms","\u003Cp style=\"margin-left:0px;\">Optimaliseer jouw contentbeheer met een headless CMS\u003C\u002Fp>",{"__typename":555,"variant":685,"size":557,"linkTo":13,"scrollTargetUid":13,"iconifyIcon":13},[1474],{"__typename":12,"alt":13,"url":1475,"rawUrl":1476,"mimeType":612,"focalPoint":1477,"height":1478,"width":1479},"https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FHeadless-CMS-6.png?fit=cover&format=webp&s=4p88ZuLSwo7accENIQLN81_FrepbuXa3PqKnOgTIAiQ","https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FHeadless-CMS-6.png",[18,18],1000,1200,[1481,1485,1489,1493,1497,1501],{"__typename":1444,"typeHandle":1445,"uid":1482,"title":1483,"richText":1484,"backgroundColor":1448},"cc725c79-6954-4bc0-9400-15b8c156d909","Wat is Headless?​","\u003Cp>Een headless CMS is \u003Cstrong>een krachtige tool voor het beheren van jouw content op een flexibele en efficiënte manier.\u003C\u002Fstrong> In tegenstelling tot traditionele Content Management Systemen werkt een headless CMS \u003Cstrong>onafhankelijk van de frontend\u003C\u002Fstrong>. Dit betekent dat je jouw content op één plaats kan beheren en die naar elk gewenst kanaal kan pushen - of het nu een website, een mobiele app, webshop, kiosk of een ander soort platform is. Met andere woorden: headless is \u003Ci>\u003Cstrong>the way to go\u003C\u002Fstrong>\u003C\u002Fi>\u003Cstrong> bij een omni-channel\u003C\u002Fstrong> aanpak.\u003C\u002Fp>",{"__typename":1444,"typeHandle":1445,"uid":1486,"title":1487,"richText":1488,"backgroundColor":1448},"dab1a1d8-14ea-4ac8-9e97-7b1572854f30","Waarom kiezen voor headless?","\u003Cp>In de huidige digitale wereld is het belangrijk om jouw \u003Cstrong>content snel en efficiënt te verspreiden over verschillende kanalen en apparaten\u003C\u002Fstrong>. Met een headless CMS beheer je jouw content op één centrale plaats. Zo bied je gemakkelijker een \u003Cstrong>consistente merkervaring\u003C\u002Fstrong> met overal dezelfde informatie. Bovendien biedt een headless CMS \u003Cstrong>meer flexibiliteit\u003C\u002Fstrong> bij het ontwerpen van de gebruikerservaring, aangezien de frontend losstaat van het content systeem.\u003C\u002Fp>",{"__typename":1444,"typeHandle":1445,"uid":1490,"title":1491,"richText":1492,"backgroundColor":1448},"12f6f7ed-d13d-4a5f-bedc-9b0e887f693d","Verschillende lagen","\u003Cp>Bij een headless CMS wordt \u003Cstrong>de contentlaag (de ‘backend’) losgekoppeld van de presentatielaag (de ‘frontend’).\u003C\u002Fstrong> Dit betekent dat je jouw content op één plaats beheert en die daarna naar elk gewenst platform pusht. De content wordt \u003Cstrong>via API’s\u003C\u002Fstrong> naar de verschillende frontends gestuurd, waar het vervolgens wordt gepresenteerd aan de gebruiker.\u003C\u002Fp>",{"__typename":1444,"typeHandle":1445,"uid":1494,"title":1495,"richText":1496,"backgroundColor":1448},"9610263a-5a83-4bea-bc6e-fcfd320de2db","Voordelen van headless​","\u003Cul>\u003Cli>Alle content voor verschillende kanalen in één gecentraliseerde omgeving\u003C\u002Fli>\u003Cli>Meer creatieve vrijheid in de frontend\u003C\u002Fli>\u003Cli>Efficiënter om te koppelen met externe software\u003C\u002Fli>\u003Cli>Vaak zijn goed opgezette headless websites sneller en performanter\u003C\u002Fli>\u003Cli>Toekomstgericht: wanneer je verandert van CMS of een nieuw platform wil introduceren, kan dit zonder al te ingrijpende veranderingen\u003C\u002Fli>\u003C\u002Ful>\u003Cfigure class=\"image\">\u003Cimg style=\"aspect-ratio:1200\u002F1000;\" src=\"https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FHeadless-CMS-2.jpg\" alt=\"\" width=\"1200\" height=\"1000\" \u002F>\u003C\u002Ffigure>",{"__typename":1444,"typeHandle":1445,"uid":1498,"title":1499,"richText":1500,"backgroundColor":1448},"75e7cf5c-425a-4faf-8864-0a8536628d87","Headless of traditioneel?","\u003Cp>Een headless CMS is zeker niet voor ieder bedrijf een must, maar voor sommigen kan het zéker interessant zijn. Bijvoorbeeld wanneer je verschillende platformen van dezelfde informatie moet voorzien of een website hebt waarbij er in de frontend niet te veel beperkingen mogen zijn. \u003C\u002Fp>\u003Cp>Onze Xplorers bekijken graag of dit voor jouw onderneming een interessante piste kan zijn of net niet.\u003C\u002Fp>",{"__typename":1462,"typeHandle":1463,"uid":1502,"title":687,"richText":1503,"buttonGroup":1504},"de5144c7-7d27-4dfb-9555-9cdae4b6e64a","\u003Cp style=\"margin-left:0px;\">Bekijk je graag jouw CMS opties? Onze Xplorers tonen je de mogelijkheden.\u003C\u002Fp>",[],{"__typename":1431,"id":1506,"title":269,"uri":1507,"heroTitle":268,"heroText":1508,"heroButton":1509,"heroImage":1510,"blocks":1515,"parent":1467},"4462","diensten\u002Fcomposable","\u003Cp style=\"margin-left:0px;\">Composable: alles voor een uitwisselbare, integreerbare en flexibele software architectuur.\u003C\u002Fp>",{"__typename":555,"variant":685,"size":557,"linkTo":13,"scrollTargetUid":13,"iconifyIcon":13},[1511],{"__typename":12,"alt":13,"url":1512,"rawUrl":1513,"mimeType":574,"focalPoint":1514,"height":615,"width":1057},"https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FBack-Scaled.jpg?fit=cover&format=webp&s=u_4FpYuKhHOZEVEpw1bILuwLbTsVtskvV5UIXR69Mlk","https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FBack-Scaled.jpg",[18,18],[1516,1520,1524,1529],{"__typename":1444,"typeHandle":1445,"uid":1517,"title":1518,"richText":1519,"backgroundColor":1448},"18197fb8-e0e7-440d-8b09-e651546a0c04","Wat is Composable Commerce?​","\u003Cp>\u003Cstrong>Composable commerce\u003C\u002Fstrong> is een modulaire aanpak waarbij je softwarecomponenten flexibel combineert tot een oplossing op maat. Via een \u003Cstrong>composable blueprint\u003C\u002Fstrong> breng je in kaart welke functies je nodig hebt.\u003C\u002Fp>\u003Ch3>\u003Cstrong>Suite- vs. Composable commerce?\u003C\u002Fstrong>\u003C\u002Fh3>\u003Cp>Er is geen absolute winnaar. Suites bieden centrale controle, maar zijn minder flexibel. Composable geeft je meer keuzevrijheid en kostenbesparing.\u003C\u002Fp>\u003Cp>Een \u003Cstrong>hybride aanpak\u003C\u002Fstrong> is vaak ideaal: behoud je bestaande systemen, en voeg stap voor stap composable-functionaliteiten toe zonder je bedrijfsprocessen te verstoren.\u003C\u002Fp>\u003Cfigure class=\"image\">\u003Cimg style=\"aspect-ratio:600\u002F600;\" src=\"https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FAnimation-Header.gif\" alt=\"\" width=\"600\" height=\"600\" \u002F>\u003C\u002Ffigure>\u003Cfigure class=\"image\">\u003Cimg style=\"aspect-ratio:1212\u002F426;\" src=\"https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FScreenshot-2025-09-10-at-16.21.44.png\" width=\"1200\" height=\"426\" alt=\"\" \u002F>\u003C\u002Ffigure>",{"__typename":1444,"typeHandle":1445,"uid":1521,"title":1522,"richText":1523,"backgroundColor":1448},"689af083-996b-4bc0-8858-b803a2e3079e","Begrijp jouw fundamenten voor je verder bouwt aan de architectuur","\u003Cp style=\"margin-left:0px;\">Een \u003Cstrong>‘foundations-first’\u003C\u002Fstrong> benadering is cruciaal voor een succesvolle softwarearchitectuur. Voordat je optimaliseert, moet je eerst begrijpen waar de kwetsbaarheden in je ecosysteem liggen.\u003C\u002Fp>\u003Cp style=\"margin-left:0px;\">Stel jezelf de volgende vragen:\u003C\u002Fp>\u003Cul style=\"list-style-type:disc;\">\u003Cli class=\"ck-list-marker-bold\">\u003Cp style=\"margin-left:0px;\">\u003Cstrong>Wat gebeurt er als je \u003C\u002Fstrong>\u003Ca href=\"https:\u002F\u002Fwww.xploregroup.be\u002Fdiensten\u002Ferp\">\u003Cstrong>ERP\u003C\u002Fstrong>\u003C\u002Fa>\u003Cstrong>-systeem vervangt?\u003C\u002Fstrong>\u003C\u002Fp>\u003C\u002Fli>\u003Cli class=\"ck-list-marker-bold\">\u003Cp style=\"margin-left:0px;\">\u003Cstrong>Wat is oorspronkelijk ontwikkeld en welke componenten zijn daarop gebouwd?\u003C\u002Fstrong>\u003C\u002Fp>\u003C\u002Fli>\u003Cli class=\"ck-list-marker-bold\">\u003Cp style=\"margin-left:0px;\">\u003Cstrong>Wie kent de codebasis nog? Is de code up-to-date?\u003C\u002Fstrong>\u003C\u002Fp>\u003C\u002Fli>\u003Cli class=\"ck-list-marker-bold\">\u003Cp style=\"margin-left:0px;\">\u003Cstrong>Hoeveel afhankelijkheden kent je systeem?\u003C\u002Fstrong>\u003C\u002Fp>\u003C\u002Fli>\u003Cli class=\"ck-list-marker-bold\">\u003Cp style=\"margin-left:0px;\">\u003Cstrong>Hoe flexibel is je onderneming?\u003C\u002Fstrong>\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp style=\"margin-left:0px;\">Hoewel het een uitdaging is om de fundamenten in kaart te brengen, is het noodzakelijk om je systemen future-proof te maken en mee te laten evolueren met de groei van je bedrijf.\u003C\u002Fp>\u003Cfigure class=\"image\">\u003Cimg style=\"aspect-ratio:800\u002F800;\" src=\"https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FSnake-Game.gif\" alt=\"\" width=\"800\" height=\"800\" \u002F>\u003C\u002Ffigure>",{"__typename":1444,"typeHandle":1445,"uid":1525,"title":1526,"richText":1527,"backgroundColor":1528},"e759a180-4246-408a-9c57-49183a85db68","Ontdek onze Composable blueprint","\u003Cp style=\"margin-left:0px;\">\u003Cstrong>Leer het potentieel en de toekomstige mogelijkheden van jouw systemen\u003C\u002Fstrong> kennen met een \u003Cstrong>Composable blueprint\u003C\u002Fstrong>.\u003C\u002Fp>\u003Cul style=\"list-style-type:disc;\">\u003Cli>\u003Cp style=\"margin-left:0px;\">We kijken daarbij eerst wat jouw \u003Cstrong>bedrijfsdoelstellingen\u003C\u002Fstrong> zijn, voor we een optimale oplossing aanraden. Misschien is een Suite-oplossing al voldoende voor jouw onderneming, maar wie weet ben je beter af met \u003Cstrong>modulaire componenten\u003C\u002Fstrong>. Een degelijke analyse is onmisbaar om jouw systemen te optimaliseren.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp style=\"margin-left:0px;\">We kunnen ook starten met jouw \u003Ci>\u003Cstrong>Agile Maturity score\u003C\u002Fstrong>\u003C\u002Fi> te berekenen. Daarmee \u003Cstrong>evalueren\u003C\u002Fstrong> we \u003Cstrong>hoe agile jouw onderneming al werkt\u003C\u002Fstrong>. We brengen de sterke en zwakke punten van jouw business in kaart. Daarna geven we advies hoe jouw onderneming transformeert en wendbaarder maakt naar de toekomst toe. \u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cfigure class=\"image\">\u003Cimg style=\"aspect-ratio:2094\u002F1709;\" src=\"https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FComposable.png\" width=\"1200\" height=\"1200\" alt=\"\" \u002F>\u003C\u002Ffigure>","dark",{"__typename":1462,"typeHandle":1463,"uid":1530,"title":687,"richText":1531,"buttonGroup":1532},"4069c77a-9371-4e5c-9396-418fba8d4131","\u003Cp style=\"margin-left:0px;\">Is composable iets voor jou? Onze Xplorers helpen je graag op weg!\u003C\u002Fp>",[],{"__typename":1431,"id":1534,"title":275,"uri":1535,"heroTitle":275,"heroText":1536,"heroButton":1537,"heroImage":1538,"blocks":1543,"parent":1467},"4477","diensten\u002Fmarktplaatsen","\u003Cp style=\"margin-left:0px;\">Vergroot jouw sales kanalen met een marktplaats \u003C\u002Fp>",{"__typename":555,"variant":685,"size":557,"linkTo":13,"scrollTargetUid":13,"iconifyIcon":13},[1539],{"__typename":12,"alt":13,"url":1540,"rawUrl":1541,"mimeType":612,"focalPoint":1542,"height":1478,"width":1479},"https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FMarketplaces.png?fit=cover&format=webp&s=Xjj2IFpJdioDpZGq6x8ZOF6hAYsUHH2xp5PRD_lAtes","https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FMarketplaces.png",[18,18],[1544,1547,1553,1557,1561,1565],{"__typename":1444,"typeHandle":1445,"uid":1545,"title":13,"richText":1546,"backgroundColor":1448},"74261616-78d7-4c18-9594-45d3af9d4947","\u003Cp>Het valt niet te ontkennen dat \u003Ca href=\"https:\u002F\u002Fwww.xploregroup.be\u002Fdiensten\u002Fe-commerce\">\u003Cstrong>e-commerce\u003C\u002Fstrong>\u003C\u002Fa>\u003Cstrong> een belangrijk verkoopkanaal\u003C\u002Fstrong> is voor een organisatie, of het nu B2B, B2C of een combinatie is. Daarbij horen ook \u003Cstrong>marktplaatsen\u003C\u002Fstrong>: een platform of winkelketen die externe partijen toestaat om op haar website te verkopen. Denk bijvoorbeeld aan Amazon, bol.com, Airbnb, maar ook Galeria Inno, Brico, Obelink of Decathlon.   \u003C\u002Fp>\u003Cp>Onze Xplorers kunnen je helpen bij: \u003C\u002Fp>\u003Cul>\u003Cli>Strategie: is het interessant om \u003Cstrong>een eigen marktplaats\u003C\u002Fstrong> op te zetten? Of verkoop ik op \u003Cstrong>bestaande marktplaatsen\u003C\u002Fstrong>? Welke marktplaatsen zijn voor mij interessant?\u003C\u002Fli>\u003Cli class=\"ck-list-marker-bold\">\u003Cstrong>Aansluiten op een bestaande marktplaats\u003C\u002Fstrong>\u003C\u002Fli>\u003Cli>\u003Cstrong>Zelf een marktplaats\u003C\u002Fstrong> vanaf 0 \u003Cstrong>opzetten\u003C\u002Fstrong>\u003C\u002Fli>\u003Cli>\u003Cstrong>Optimalisaties\u003C\u002Fstrong> die kunnen leiden tot meer verkoop\u003C\u002Fli>\u003Cli>Alle mogelijke \u003Cstrong>koppelingen tussen jouw systeem en de marktplaatsen\u003C\u002Fstrong>\u003C\u002Fli>\u003C\u002Ful>",{"__typename":1548,"typeHandle":1549,"uid":1550,"quote":1551,"authoredBy":1552},"quoteBlock_Entry","quoteBlock","1738724c-5d3f-4bf5-83b9-df48d0035a97","\u003Cp>Connecting demand and supply in a digital world\u003C\u002Fp>",[],{"__typename":1444,"typeHandle":1445,"uid":1554,"title":1555,"richText":1556,"backgroundColor":1448},"56d3e2b2-7798-4882-bc50-4eb77f975ba0","B2C: Verkopen op een bestaande marktplaats","\u003Cp>Wanneer je kiest om te gaan verkopen op een \u003Cstrong>bestaande marktplaats\u003C\u002Fstrong> kan je volledig nieuwe producten aanbieden of je aanmelden als verkoper van reeds bestaande producten. De aanbieder met het beste aanbod (prijs, levertermijn, etc.) wordt dan als de standaard verkoper ingesteld. Het platform waarop je verkoopt ontvangt steeds een \u003Cstrong>commissie\u003C\u002Fstrong> op wat je daar verkoopt.  \u003C\u002Fp>\u003Cp>Wanneer je verkoopt op een bestaande marktplaats zijn er \u003Cstrong>verschillende mogelijkheden, op het vlak van logistiek\u003C\u002Fstrong> bijvoorbeeld: ofwel verzorg je die zelf, ofwel kies je voor fulfillment door de marktplaats (wanneer zij dat aanbieden uiteraard). \u003C\u002Fp>\u003Cp>Het marktaandeel van marktplaatsen in de online aankopen is zeer groot – en groeit nog ieder jaar. Daardoor is het een heel \u003Cstrong>interessant verkoopkanaal\u003C\u002Fstrong>, maar kan het zeker ook overweldigend zijn in het begin. Onze Xplorers helpen je graag op weg om de juiste tools en kanalen te kiezen, de accounts op te zetten en te zorgen dat je aan alle verkoopsvoorwaarden voldoet. Met onze ervaring zorgen wij ervoor dat je beginnersfouten vermijdt.  \u003C\u002Fp>",{"__typename":1444,"typeHandle":1445,"uid":1558,"title":1559,"richText":1560,"backgroundColor":1448},"602d3c9f-9e19-41ae-a94e-0ab1c06fb1e8","B2C: Zelf een marktplaats starten","\u003Cp style=\"margin-left:0px;\">Heb je \u003Cstrong>zelf al een webshop,\u003C\u002Fstrong> maar wil je jouw klanten nog \u003Cstrong>meer aanbieden\u003C\u002Fstrong>? Dan is het opzetten van een marktplaats misschien wel een oplossing.  \u003C\u002Fp>\u003Cp style=\"margin-left:0px;\">De voordelen:  \u003C\u002Fp>\u003Cul style=\"list-style-type:disc;\">\u003Cli>\u003Cp style=\"margin-left:0px;\">Je biedt jouw klanten \u003Cstrong>sneller een groter assortiment\u003C\u002Fstrong> aan, zonder zelf de logistieke uitdagingen van een groter assortiment te hebben \u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp style=\"margin-left:0px;\">Je mist geen \u003Cstrong>verkoopmogelijkheden \u003C\u002Fstrong>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp style=\"margin-left:0px;\">Je krijgt \u003Cstrong>gratis inzichten\u003C\u002Fstrong> in wat werkt en niet werkt door de verkoop van andere aanbieders op jouw platform\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cfigure class=\"image\">\u003Cimg style=\"aspect-ratio:1200\u002F1000;\" src=\"https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FMarketplaces-5.png\" alt=\"\" width=\"1200\" height=\"1000\" \u002F>\u003C\u002Ffigure>",{"__typename":1444,"typeHandle":1445,"uid":1562,"title":1563,"richText":1564,"backgroundColor":1448},"7b68d5d4-4a85-4c44-b2f8-7f8ae848210a","B2B marktplaatsen","\u003Cp>Voor de B2B sector bestond tot voor kort nog geen marktplaats. (Amazon, Bol, Decathlon, Zalando, etc hebben een sterke B2C focus!) Om als groothandel, merk of distributeur je producten aan resellers te verkopen moest je dus investeren in dure showrooms, (buitenlandse) agenten of je eigen B2B webshop. Enkele jaren geleden is hier verandering in gekomen met \u003Cstrong>de introductie van B2B marktplaatsen.\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>Op zo’n B2B marktplaats open je als groothandel of merk met eigen producten \u003Cstrong>een winkelpagina (digitale showroom)\u003C\u002Fstrong> en kunnen de vele aangesloten resellers\u003Cstrong> niet alleen bij jou, maar bij alle aangesloten spelers met één muisklik aankopen\u003C\u002Fstrong>. Dit biedt enkele grote voordelen:\u003C\u002Fp>\u003Cul>\u003Cli>Zo’n digitale showroom kost meestal niets, er wordt enkel \u003Cstrong>commissie\u003C\u002Fstrong> op verkoop gevraagd\u003C\u002Fli>\u003Cli>Je collectie is in een handomdraai te zien en \u003Cstrong>te bestellen vanuit alle hoeken van de wereld\u003C\u002Fstrong>\u003C\u002Fli>\u003Cli>Je kunt profiteren van \u003Cstrong>‘on platform tools’\u003C\u002Fstrong> zoals analytics, e-mail marketing en zelfs verzendservices als je liever niet zelf de logistiek doet\u003C\u002Fli>\u003Cli>De meeste van deze marktplaatsen zijn inmiddels te \u003Cstrong>automatiseren\u003C\u002Fstrong> via API-connecties met bijvoorbeeld Magento, Shopify, Shopware, Odoo en\u002Fof een integrator zoals Channable\u003C\u002Fli>\u003C\u002Ful>\u003Cp>Bij Xplore Group hebben we ondertussen al verschillende bedrijven geholpen bij de selectie van de juiste B2B marktplaats(en), onboarding op het platform, automatisatie, training en optimalisatie van de verkoop. Ook hierbij kunnen we je dus op weg helpen.\u003C\u002Fp>",{"__typename":1462,"typeHandle":1463,"uid":1566,"title":687,"richText":1567,"buttonGroup":1568},"c4315332-7554-4cce-8827-42755900b4f1","\u003Cp style=\"margin-left:0px;\">Wil je graag zelf een marktplaats uitbouwen? Of kan je hulp gebruiken bij verkopen op bestaande marktplaatsen? Onze experten helpen je verder. \u003C\u002Fp>",[],{"__typename":1431,"id":1570,"title":281,"uri":1571,"heroTitle":281,"heroText":1572,"heroButton":1573,"heroImage":1574,"blocks":1579,"parent":1467},"4491","diensten\u002Fmobile-apps-pwa","\u003Cp style=\"margin-left:0px;\">Optimaliseer de gebruikerservaring met behulp van mobile apps en PWA’s \u003C\u002Fp>",{"__typename":555,"variant":685,"size":557,"linkTo":13,"scrollTargetUid":13,"iconifyIcon":13},[1575],{"__typename":12,"alt":13,"url":1576,"rawUrl":1577,"mimeType":612,"focalPoint":1578,"height":1478,"width":1479},"https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FMobile-Apps-6.png?fit=cover&format=webp&s=Z7oqD4obMwsLDFbqOW_iQVqgmd7zzWTRXs4zgddHBZU","https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FMobile-Apps-6.png",[18,18],[1580,1584,1588,1591],{"__typename":1444,"typeHandle":1445,"uid":1581,"title":1582,"richText":1583,"backgroundColor":1448},"6cff5b8c-5b0a-4648-9654-f3a20f27499f","Wat zijn mobile apps & PWA's?","\u003Cp style=\"margin-left:0px;\">Mobile apps en Progressive Web Apps (PWA’s) zijn technieken die ingezet worden om \u003Cstrong>de eindgebruiker een betere ervaring te bieden.  \u003C\u002Fstrong>\u003C\u002Fp>\u003Cp style=\"margin-left:0px;\">\u003Cstrong>Mobile apps\u003C\u002Fstrong> zijn speciaal ontworpen \u003Cstrong>softwaretoepassingen\u003C\u002Fstrong> die via de app store op smartphones worden geïnstalleerd, waardoor gebruikers vaak een betere ervaring en meer functionaliteiten hebben in vergelijking met een website. De app wordt specifiek ontwikkeld voor de \u003Cstrong>Apple en Android (Google Play) stores\u003C\u002Fstrong> en kan je daar downloaden. Ze noemen dit ook vaak “native apps”.  \u003C\u002Fp>\u003Cp style=\"margin-left:0px;\">\u003Cstrong>PWA’s\u003C\u002Fstrong> zijn \u003Cstrong>webgebaseerde applicaties\u003C\u002Fstrong> die, in vergelijking met een klassieke web applicatie, \u003Cstrong>meer mogelijkheden\u003C\u002Fstrong> bieden voor de gebruikers die via een smartphone surfen. Denk maar aan het toevoegen van de website aan het startscherm, het ontvangen van push notificaties, offline werken… Met andere woorden: \u003Cstrong>PWA’s zijn web applicaties die zich als gedragen als een native mobiele applicatie.  \u003C\u002Fstrong>\u003C\u002Fp>",{"__typename":1548,"typeHandle":1549,"uid":1585,"quote":1586,"authoredBy":1587},"20085be4-f251-4f64-b362-00fa523c4732","\u003Cp>Elevating your digital experience, anywhere, anytime\u003C\u002Fp>",[],{"__typename":1444,"typeHandle":1445,"uid":1589,"title":13,"richText":1590,"backgroundColor":1448},"63356d81-49c7-4733-a916-9ec53c769c89","\u003Cp>Maar wat past nu het beste bij jouw bedrijf – \u003Cstrong>een native app of een PWA?\u003C\u002Fstrong> Factoren zoals het budget, de doelgroepen, de projectdoelstellingen en technologische voorkeuren binnen jouw bedrijf spelen mee in jouw keuze.  \u003C\u002Fp>\u003Cp>Onze Xplorers helpen je graag bij \u003Cstrong>het maken van de juiste keuze\u003C\u002Fstrong> en gaan nadien aan de slag met jouw noden om zo tot het gewenste resultaat te komen. \u003C\u002Fp>\u003Cfigure class=\"image\">\u003Cimg style=\"aspect-ratio:2048\u002F1080;\" src=\"https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FCellphones.jpg?fit=cover&format=webp&height=1080&width=2048&s=tSJUdphQerOkkO8aM3gHixx_xqev4d26ZjotY7Q2WwA\" alt=\"\" width=\"2048\" height=\"1080\" \u002F>\u003C\u002Ffigure>",{"__typename":1462,"typeHandle":1463,"uid":1592,"title":687,"richText":1593,"buttonGroup":1594},"24d99450-cb89-4c60-91fe-4068c948361b","\u003Cp>\u003Cspan style=\"background-color:rgb(255,255,255);color:rgb(0,0,0);\">Wil je graag je mobiele ervaringen verbeteren met behulp van een mobile app of PWA?  Onze experten helpen je verder.\u003C\u002Fspan>\u003C\u002Fp>",[],{"__typename":1431,"id":1596,"title":287,"uri":1597,"heroTitle":287,"heroText":1598,"heroButton":1599,"heroImage":1600,"blocks":1605,"parent":1467},"4501","diensten\u002Fcustom-development","\u003Cp style=\"margin-left:0px;\">Future proof dankzij software op maat\u003C\u002Fp>",{"__typename":555,"variant":685,"size":557,"linkTo":13,"scrollTargetUid":13,"iconifyIcon":13},[1601],{"__typename":12,"alt":13,"url":1602,"rawUrl":1603,"mimeType":612,"focalPoint":1604,"height":1478,"width":1479},"https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FCustom-Development-3.png?fit=cover&format=webp&s=hLdCDYuL2oZgTM85LpbxTjeOQv4jxU71pu8fNVAsE3A","https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FCustom-Development-3.png",[18,18],[1606,1609,1613,1617,1621,1625],{"__typename":1444,"typeHandle":1445,"uid":1607,"title":13,"richText":1608,"backgroundColor":1448},"90e4ca62-a2a2-44ff-b62f-973af7a28aad","\u003Cp style=\"margin-left:0px;\">\u003Cstrong>Elk bedrijf is uniek\u003C\u002Fstrong> en verdient een oplossing die naadloos aansluit op zijn behoeften. Daarom helpen wij jou bij jouw \u003Cstrong>custom development projecten.\u003C\u002Fstrong> We creëren \u003Cstrong>future proof oplossingen\u003C\u002Fstrong> die perfect passen bij \u003Cstrong>jouw wensen en doelen. \u003C\u002Fstrong>Samen zorgen we ervoor dat je IT-omgeving klaar is voor de toekomst en \u003Cstrong>flexibel\u003C\u002Fstrong> inspeelt op veranderingen in jouw sector. \u003C\u002Fp>\u003Cp style=\"margin-left:0px;\"> Ontdek de mogelijkheden en neem vandaag nog contact met ons op voor een vrijblijvend gesprek. \u003C\u002Fp>",{"__typename":1548,"typeHandle":1549,"uid":1610,"quote":1611,"authoredBy":1612},"a63dd797-0120-42f5-b33f-5149e3716dd3","\u003Cp>Turning unique visions into digital realities\u003C\u002Fp>",[],{"__typename":1444,"typeHandle":1445,"uid":1614,"title":1615,"richText":1616,"backgroundColor":1448},"af737682-0d78-4105-8d7d-f3372ae06418","Waarom kiezen voor custom development?","\u003Cp>\u003Cstrong>Er bestaat al zoveel software\u003C\u002Fstrong> waardoor je jezelf misschien de vraag stelt of het wel zinvol is om zelf software te (laten) ontwikkelen. En gelijk heb je – voor bepaalde taken kan het \u003Cstrong>sneller en goedkoper\u003C\u002Fstrong> zijn om te werken met een bestaand softwarepakket. Maar er zijn ook situaties waar \u003Cstrong>op maat gemaakte software\u003C\u002Fstrong> een meerwaarde kan zijn, bijvoorbeeld: \u003C\u002Fp>\u003Cul>\u003Cli>Je hebt een \u003Cstrong>zeer specifieke business\u003C\u002Fstrong> en zeer specifieke noden voor je softwareoplossing\u003C\u002Fli>\u003Cli>Je wil \u003Cstrong>functionaliteiten vanuit verschillende pakketten combineren\u003C\u002Fstrong> om tot jouw ideale software te komen\u003C\u002Fli>\u003Cli>Je hebt al veel \u003Cstrong>verschillende applicaties\u003C\u002Fstrong> in jouw IT-landschap en de nieuwe software moet daarmee \u003Cstrong>integreerbaar\u003C\u002Fstrong> zijn \u003C\u002Fli>\u003C\u002Ful>\u003Cp>Wanneer software ontwikkelen niet je core business is, heb je waarschijnlijk niet alles inhouse om een development project van A-Z efficiënt en correct af te werken. Het is een logische stap om dan samen te werken met een partner die dit wel doet – \u003Cstrong>Xplore Group to the rescue.  \u003C\u002Fstrong>\u003C\u002Fp>",{"__typename":1444,"typeHandle":1445,"uid":1618,"title":1619,"richText":1620,"backgroundColor":1448},"34df0fa0-7857-42bc-ae48-cc117acb206a","Eén partner voor je volledige custom project","\u003Cp style=\"margin-left:0px;\">Ons team van ervaren ontwikkelaars staat klaar om \u003Cstrong>op maat gemaakte software\u003C\u002Fstrong> te creëren die niet alleen \u003Cstrong>functioneel\u003C\u002Fstrong> is, maar ook \u003Cstrong>intuïtief, gebruiksvriendelijk en interactief.\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp style=\"margin-left:0px;\">Onze Xplorers kunnen volledig \u003Cstrong>end-to-end\u003C\u002Fstrong> werken waardoor je kan rekenen op \u003Cstrong>expertise\u003C\u002Fstrong> over de gehele lijn. En het stopt niet bij de oplevering – ook voor de \u003Cstrong>verdere evolutie\u003C\u002Fstrong> en het \u003Cstrong>onderhoud\u003C\u002Fstrong> van je software of applicatie kan je op ons rekenen.\u003C\u002Fp>\u003Cfigure class=\"image\">\u003Cimg style=\"aspect-ratio:1200\u002F1000;\" src=\"https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FCustom-Development-4.png\" alt=\"\" width=\"1200\" height=\"1000\" \u002F>\u003C\u002Ffigure>",{"__typename":1444,"typeHandle":1445,"uid":1622,"title":1623,"richText":1624,"backgroundColor":1448},"08aa8ee7-25ed-42f1-b6b0-c0f9acaaf2a1","Onze development diensten","\u003Cp>We werken met \u003Cstrong>moderne en bewezen technologieën\u003C\u002Fstrong> en zorgen ook steeds voor een \u003Cstrong>API-first benadering\u003C\u002Fstrong> zodat je software naadloos integreert met andere toepassingen binnen jouw organisatie.  \u003C\u002Fp>\u003Cp>We programmeren voor jou: \u003C\u002Fp>\u003Cul>\u003Cli>\u003Cstrong>Backend:\u003C\u002Fstrong> we zorgen ervoor dat je applicatie goed functioneert achter de schermen\u003C\u002Fli>\u003Cli>\u003Cstrong>Frontend:\u003C\u002Fstrong> we zorgen voor een optimale gebruikservaring en dat het visuele aspect aansluit bij jouw brand\u003C\u002Fli>\u003Cli>\u003Cstrong>Cloud native:\u003C\u002Fstrong> we garanderen schaalbaarheid, flexibiliteit en betrouwbaarheid\u003C\u002Fli>\u003Cli>\u003Cstrong>Lowcode:\u003C\u002Fstrong> de oplossing wanneer je snel een nieuwe applicatie nodig hebt\u003C\u002Fli>\u003Cli>\u003Cstrong>Cross platform development:\u003C\u002Fstrong> één codebase voor verschillende platformen \u003C\u002Fli>\u003C\u002Ful>\u003Cp>Een greep uit \u003Cstrong>onze programmeertalen: \u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli>Java\u003C\u002Fli>\u003Cli>PHP\u003C\u002Fli>\u003Cli>Node JS\u003C\u002Fli>\u003Cli>React\u003C\u002Fli>\u003Cli>Angular\u003C\u002Fli>\u003Cli>Vue JS\u003C\u002Fli>\u003Cli>Python \u003C\u002Fli>\u003C\u002Ful>",{"__typename":1462,"typeHandle":1463,"uid":1626,"title":687,"richText":1627,"buttonGroup":1628},"81fe6a41-39d9-4c61-aff1-658ffd8d72c9","\u003Cp style=\"margin-left:0px;\">Heb jij nood aan een op maat gemaakte oplossing? Onze experten staan voor je klaar.  \u003C\u002Fp>",[],{"__typename":1431,"id":1630,"title":293,"uri":1631,"heroTitle":293,"heroText":1632,"heroButton":1633,"heroImage":1634,"blocks":1640,"parent":1467},"4515","diensten\u002Fpim-mdm-2","\u003Cp>De sleutel tot gestroomlijnd productbeheer en betrouwbare gegevens? Maak kennis met de kracht en mogelijkheden van PIM & MDM systemen\u003C\u002Fp>",{"__typename":555,"variant":685,"size":557,"linkTo":13,"scrollTargetUid":13,"iconifyIcon":13},[1635],{"__typename":12,"alt":13,"url":1636,"rawUrl":1637,"mimeType":574,"focalPoint":1638,"height":1639,"width":1057},"https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002Foffice-worker-using-laptop-work-company-innovation-planning-financial-project-business-development-growth-manager-creating-authentic-strategy-accountant-career-close-up-scaled.jpg?fit=cover&format=webp&s=JEhhySZ1va_70GWBhRxB1catIQNI-rhZ_CMUgFFw9J0","https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002Foffice-worker-using-laptop-work-company-innovation-planning-financial-project-business-development-growth-manager-creating-authentic-strategy-accountant-career-close-up-scaled.jpg",[18,18],1440,[1641,1644,1656,1660,1664],{"__typename":1444,"typeHandle":1445,"uid":1642,"title":13,"richText":1643,"backgroundColor":1448},"ef8df1bb-c07d-439c-8b2e-11840485a9e0","\u003Cp style=\"margin-left:0px;\">Voor bedrijven met een \u003Cstrong>uitgebreid productassortiment\u003C\u002Fstrong> is een efficiënt Product Information Management (PIM) of Master Data Management (MDM) systeem cruciaal.\u003C\u002Fp>\u003Cp style=\"margin-left:0px;\">Onze Xplorers bieden \u003Cstrong>expertise\u003C\u002Fstrong> om die systemen te implementeren, integreren en optimaliseren, wat resulteert in \u003Cstrong>consistente productinformatie en betrouwbare gegevens\u003C\u002Fstrong>.\u003C\u002Fp>",{"__typename":1645,"typeHandle":1646,"uid":1647,"title":13,"text":13,"accordionItems":1648,"multiple":134},"accordionBlock_Entry","accordionBlock","9dd62db7-2f86-4cfb-a69c-d7dd9d0d35b1",[1649,1653],{"__typename":1650,"title":1651,"text":1652},"accordionItem_Entry","PIM","\u003Cp>Een PIM-systeem, oftewel \u003Cstrong>Product Information Management systeem\u003C\u002Fstrong>, is een softwareoplossing die bedrijven helpt bij het \u003Cstrong>centraliseren, organiseren en verrijken van productinformatie\u003C\u002Fstrong>. In een PIM systeem kan je data van een product aanvullen met \u003Cstrong>marketing info, foto’s, video’s, technische fiches \u003C\u002Fstrong>... Vanuit het PIM kan je die product data verder doorsturen naar verschillende kanalen zoals de website, webshop, marktplaatsen, print catalogus, kiosken, dealers ...\u003C\u002Fp>",{"__typename":1650,"title":1654,"text":1655},"MDM","\u003Cp>Een MDM-systeem, ofwel \u003Cstrong>Master Data Management systeem\u003C\u002Fstrong>, is een softwareoplossing die organisaties helpt bij het \u003Cstrong>beheren van cruciale bedrijfsgegevens in één centrale tool\u003C\u002Fstrong>. Het systeem centraliseert informatie van verschillende bronnen met behulp van \u003Cstrong>automatisering en AI om gegevens te identificeren, matchen en samen te voegen\u003C\u002Fstrong>.\u003C\u002Fp>\u003Cp>Het doel? Nauwkeurige rapportage mogelijk maken door overal dezelfde informatie te voorzien.\u003C\u002Fp>",{"__typename":1444,"typeHandle":1445,"uid":1657,"title":1658,"richText":1659,"backgroundColor":1448},"3b470f75-0f56-479c-8180-a579e6d549a6","Waarom inzetten op optimaal productbeheer?","\u003Cp>Een gestructureerd productinformatiebeheer resulteert niet alleen in nauwkeurige productomschrijvingen en uniformiteit van jouw gegevens. Het zorgt ook voor een betere merkreputatie, een verbeterde user experience en leidt uiteindelijk tot een betere conversie.\u003C\u002Fp>\u003Cp>Onze PIM & MDM diensten:\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cspan style=\"background-color:rgb(255,255,255);color:rgb(82,84,100);\">Strategie & advies\u003C\u002Fspan>\u003C\u002Fli>\u003Cli>\u003Cspan style=\"background-color:rgb(255,255,255);color:rgb(82,84,100);\">Implementatie\u003C\u002Fspan>\u003C\u002Fli>\u003Cli>\u003Cspan style=\"background-color:rgb(255,255,255);color:rgb(82,84,100);\">Integratie met bestaande systemen\u003C\u002Fspan>\u003C\u002Fli>\u003Cli>\u003Cspan style=\"background-color:rgb(255,255,255);color:rgb(82,84,100);\">Support en optimalisatie\u003C\u002Fspan>\u003C\u002Fli>\u003C\u002Ful>",{"__typename":1444,"typeHandle":1445,"uid":1661,"title":1662,"richText":1663,"backgroundColor":1448},"a6b0e798-d1f7-4a7e-ac86-b0d602474380","Systemen","\u003Cp style=\"margin-left:0px;\">Onze Xplorers hebben expertise met volgende systemen:\u003C\u002Fp>\u003Cul style=\"list-style-type:disc;\">\u003Cli>\u003Cp style=\"margin-left:0px;\">Stibo\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp style=\"margin-left:0px;\">inriver\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp style=\"margin-left:0px;\">Akeneo\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp style=\"margin-left:0px;\">Contentserv\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp style=\"margin-left:0px;\">Truvio for Commerce\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cfigure class=\"image\">\u003Cimg style=\"aspect-ratio:2048\u002F1080;\" src=\"https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FOrder-Management-System-6.png?fit=cover&format=webp&height=1080&width=2048&s=ufOZaMSBWwb02YhZLTZpjDhBZ_NC06pH21XCORrlYVw\" alt=\"\" width=\"2048\" height=\"1080\" \u002F>\u003C\u002Ffigure>",{"__typename":1462,"typeHandle":1463,"uid":1665,"title":687,"richText":1666,"buttonGroup":1667},"377aa556-ebc1-452b-b164-be7197560230","\u003Cp style=\"margin-left:0px;\">Ga je graag aan de slag met een PIM en\u002Fof MDM systeem? Onze Xplorers helpen je op weg.\u003C\u002Fp>",[],{"__typename":1431,"id":1669,"title":299,"uri":1670,"heroTitle":299,"heroText":1671,"heroButton":1672,"heroImage":1673,"blocks":1678,"parent":1467},"4559","diensten\u002Fcdp-2","\u003Cp>De beste customer experience dankzij een 360° klantenbeeld\u003C\u002Fp>",{"__typename":555,"variant":685,"size":557,"linkTo":13,"scrollTargetUid":13,"iconifyIcon":13},[1674],{"__typename":12,"alt":13,"url":1675,"rawUrl":1676,"mimeType":574,"focalPoint":1677,"height":1441,"width":1057},"https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FDigital-Tablet-with-Diagrams.jpg?fit=cover&format=webp&s=XG4_hVTvM8V01nOu-dCcBeCOTBd4px5JOfuIGp_BPrQ","https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FDigital-Tablet-with-Diagrams.jpg",[18,18],[1679,1682,1686,1690,1694,1708],{"__typename":1444,"typeHandle":1445,"uid":1680,"title":13,"richText":1681,"backgroundColor":1448},"7ba82cde-9ee4-4599-9f79-c4b540b25e77","\u003Cp style=\"margin-left:0px;\">In de wereld van vandaag verzamelen bedrijven enorm veel \u003Cstrong>klantgegevens\u003C\u002Fstrong> uit verschillende bronnen. Die data wordt dikwijls versnipperd opgeslagen, wat ervoor zorgt dat de verschillende departementen een eigen (onvolledig) klantbeeld hebben. Dit kan een \u003Cstrong>inconsistente customer journey\u003C\u002Fstrong> tot gevolg hebben – iets wat je liefst zo veel mogelijk vermijdt natuurlijk.  \u003C\u002Fp>\u003Cp style=\"margin-left:0px;\">Wanneer je als bedrijf \u003Cstrong>klantgericht\u003C\u002Fstrong> wil zijn en jouw klanten een \u003Cstrong>gepersonaliseerde ervaring\u003C\u002Fstrong> wil bezorgen, heb je nood een \u003Cstrong>een tool die alle informatie centraliseert,\u003C\u002Fstrong> zoals bijvoorbeeld een \u003Cstrong>CDP.\u003C\u002Fstrong> \u003C\u002Fp>",{"__typename":1444,"typeHandle":1445,"uid":1683,"title":1684,"richText":1685,"backgroundColor":1448},"c5c54af4-28a2-4990-9924-9234fbf197d0","Wat is een CDP?","\u003Cp>Een \u003Cstrong>Customer Data Platform\u003C\u002Fstrong> is een \u003Cstrong>centrale klantendatabase\u003C\u002Fstrong> die klantgegevens uit verschillende bronnen samenbrengt en die eenvoudig toegankelijk is door andere systemen.  \u003C\u002Fp>\u003Cp>In de praktijk wordt de tool vooral door \u003Cstrong>marketing departementen\u003C\u002Fstrong> gebruikt. Doordat alle klantgegevens gecentraliseerd worden, kan je een \u003Cstrong>360° beeld van de klant\u003C\u002Fstrong> creëren. Op basis van die informatie zet het marketingteam \u003Cstrong>gerichte campagnes en advertenties\u003C\u002Fstrong> op.\u003C\u002Fp>",{"__typename":1548,"typeHandle":1549,"uid":1687,"quote":1688,"authoredBy":1689},"448b4161-7a85-411b-b4f6-1ee8075f8025","\u003Cp>Unleashing insights, powering personalized experiences\u003C\u002Fp>",[],{"__typename":1444,"typeHandle":1445,"uid":1691,"title":1692,"richText":1693,"backgroundColor":1448},"9435d092-468d-4a08-bd94-9d5b037e99ab","Onderdelen van een CDP","\u003Cul>\u003Cli>\u003Cstrong>ETL:\u003C\u002Fstrong> extract, transform en load van jouw data. De data die in jouw CDP terechtkomen, is afkomstig van \u003Cstrong>verschillende bronnen\u003C\u002Fstrong> en kan via bijvoorbeeld batch uploads in het platform worden toegevoegd, maar ook door continue datastreams.\u003C\u002Fli>\u003Cli>\u003Cstrong>Opslag van de data\u003C\u002Fstrong>\u003C\u002Fli>\u003Cli>\u003Cstrong>Identity resolution:\u003C\u002Fstrong> een klant kan \u003Cstrong>verschillende touchpoints\u003C\u002Fstrong> hebben met je merk (bijvoorbeeld via de mobiele telefoon, de laptop van het werk en de privé laptop). Identity resolution zorgt ervoor dat de verzamelde data via die verschillende wegen samengevoegd wordt om tot een \u003Cstrong>volledig en uniek klantenprofiel\u003C\u002Fstrong> te komen. \u003C\u002Fli>\u003Cli>Segmentatie: marketeers stellen via het platform makkelijk \u003Cstrong>verschillende doelgroepen\u003C\u002Fstrong> samen om \u003Cstrong>gerichte campagnes\u003C\u002Fstrong> uit te voeren. De CDP zorgt voor een duidelijke interface waardoor zij niet zelf moeten programmeren om toegang te hebben tot de benodigde data.  \u003C\u002Fli>\u003Cli>\u003Cstrong>Activatie:\u003C\u002Fstrong> het platform wordt \u003Cstrong>geïntegreerd\u003C\u002Fstrong> \u003Cstrong>met verschillende marketingkanalen\u003C\u002Fstrong> zoals jouw website, mailingstools, advertentie kanalen …  \u003C\u002Fli>\u003C\u002Ful>",{"__typename":1645,"typeHandle":1646,"uid":1695,"title":1696,"text":1697,"accordionItems":1698,"multiple":134},"4c13e7d2-bfec-452a-b5b6-de514d92536b","Soorten CDP ​","\u003Cp>\u003Cspan lang=\"en-gb\" dir=\"ltr\" xml:lang=\"en-gb\">Er bestaan \u003Cstrong>verschillende soorten Customer Data Platforms.\u003C\u002Fstrong> Welke je het best gebruikt, hangt volledig af van de noden van jouw bedrijf en welke andere platformen je al gebruikt. Daarnaast kan ook het prijskaartje een rol spelen in je keuze.\u003C\u002Fspan>\u003Cspan> \u003C\u002Fspan>\u003C\u002Fp>",[1699,1702,1705],{"__typename":1650,"title":1700,"text":1701},"Data CDP","\u003Cp>\u003Cspan>\u003Cstrong>Data CDP\u003C\u002Fstrong>, ook gekend als \u003Cstrong>Packaged CDP\u003C\u002Fstrong> is een all-in-one oplossing met alle bouwstenen die hierboven genoemd zijn. \u003C\u002Fspan>\u003C\u002Fp>\u003Cp>\u003Cspan> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp>\u003Cspan>Voorbeelden van een data CDP zijn:\u003C\u002Fspan>\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cspan>Adobe\u003C\u002Fspan>\u003C\u002Fli>\u003Cli>\u003Cspan>Oracle\u003C\u002Fspan>\u003C\u002Fli>\u003Cli>\u003Cspan>Sas\u003C\u002Fspan>\u003C\u002Fli>\u003Cli>\u003Cspan>Salesforce\u003C\u002Fspan>\u003C\u002Fli>\u003Cli>\u003Cspan>Mparticle \u003C\u002Fspan>\u003C\u002Fli>\u003C\u002Ful>",{"__typename":1650,"title":1703,"text":1704},"CDXP","\u003Cp>\u003Cspan>Het \u003Cstrong>Customer Data Experience Platform\u003C\u002Fstrong> (CDXP) is een customer data platform waarbij ook \u003Cstrong>marketingautomatisatie\u003C\u002Fstrong> is ingebouwd.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp>\u003Cspan>Voorbeelden van CDXP zijn:\u003C\u002Fspan>\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cspan>SALESmanago\u003C\u002Fspan>\u003C\u002Fli>\u003Cli>\u003Cspan>Bloomreach\u003C\u002Fspan>\u003C\u002Fli>\u003Cli>\u003Cspan>Voyado  \u003C\u002Fspan>\u003C\u002Fli>\u003C\u002Ful>",{"__typename":1650,"title":1706,"text":1707},"Composable CDP","\u003Cp>\u003Cspan>Bij een \u003Cstrong>composable CDP\u003C\u002Fstrong> wordt gebruik gemaakt van \u003Cstrong>‘reverse ETL’\u003C\u002Fstrong> en wordt de data rechstreeks uit een andere tool gehaald. Het CDP bestaat daar enkel uit de onderdelen \u003Cstrong>segmentatie en activatie\u003C\u002Fstrong> en zorgt op die manier voor een \u003Cstrong>gebruiksvriendelijke interface\u003C\u002Fstrong> voor marketeers waarbij de \u003Cstrong>data via API’s\u003C\u002Fstrong> worden aangeleverd.  \u003C\u002Fspan>\u003C\u002Fp>\u003Cp>\u003Cspan> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp>\u003Cspan>Voorbeelden van composable CDP zijn:\u003C\u002Fspan>\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cspan>Segment\u003C\u002Fspan>\u003C\u002Fli>\u003Cli>\u003Cspan>Hightouch\u003C\u002Fspan>\u003C\u002Fli>\u003Cli>\u003Cspan>Census \u003C\u002Fspan>\u003C\u002Fli>\u003C\u002Ful>",{"__typename":1462,"typeHandle":1463,"uid":1709,"title":687,"richText":1710,"buttonGroup":1711},"45aa9d99-f8b9-41e3-886c-459b37aefee8","\u003Cp style=\"margin-left:0px;\">Wil je zelf aan de slag met een CDP? Neem snel contact met ons op. \u003C\u002Fp>",[],{"__typename":1431,"id":1713,"title":305,"uri":1714,"heroTitle":305,"heroText":1715,"heroButton":1716,"heroImage":1717,"blocks":1722,"parent":1467},"4579","diensten\u002Foms","\u003Cp style=\"margin-left:0px;\">Win aan efficiëntie in jouw organisatie via een Order Management System \u003C\u002Fp>",{"__typename":555,"variant":685,"size":557,"linkTo":13,"scrollTargetUid":13,"iconifyIcon":13},[1718],{"__typename":12,"alt":13,"url":1719,"rawUrl":1720,"mimeType":612,"focalPoint":1721,"height":1478,"width":1479},"https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FPIM-4.png?fit=cover&format=webp&s=G9IzlvhaidMWmyX9hi2_4C04D9prGKBFu9Oe3HWTKLU","https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FPIM-4.png",[18,18],[1723,1726,1730,1734,1738],{"__typename":1444,"typeHandle":1445,"uid":1724,"title":13,"richText":1725,"backgroundColor":1448},"5bf2ba3c-5972-4996-a230-9547cd8ef39e","\u003Cp>\u003Cspan style=\"background-color:rgb(255,255,255);color:rgb(82,84,100);\">\u003Cspan lang=\"nl-nl\" dir=\"ltr\" xml:lang=\"nl-nl\">Een \u003Cstrong>Order Management System (OMS)\u003C\u002Fstrong> is een essentiële tool voor het stroomlijnen en optimaliseren van jouw orderverwerkingsproces. Met een OMS kun je de \u003Cstrong>volledige levenscyclus\u003C\u002Fstrong> van een order beheren, van het moment van plaatsing tot de levering aan de klant. Met andere woorden orderinvoer, voorraadbeheer, orderverwerking, verzending en levering en klantenservice: het zit allemaal in jouw systeem.\u003C\u002Fspan> \u003C\u002Fspan>\u003C\u002Fp>",{"__typename":1548,"typeHandle":1549,"uid":1727,"quote":1728,"authoredBy":1729},"03d9dc1e-4d81-4f86-81a6-4e8b5b9c5491","\u003Cp>Orchestrating efficiency, streamlining success\u003C\u002Fp>",[],{"__typename":1444,"typeHandle":1445,"uid":1731,"title":1732,"richText":1733,"backgroundColor":1448},"a948ee23-3b2d-47ae-80d6-93baafdb5310","Waarom kiezen voor een OMS?","\u003Cp>In de huidige concurrerende markt is het belangrijk om je orderverwerking zo \u003Cstrong>efficiënt\u003C\u002Fstrong> mogelijk te organiseren. Consumenten willen namelijk zo snel en vlekkeloos mogelijk hun bestelde producten in huis hebben, én daarbij ook de nodige communicatie.  \u003C\u002Fp>\u003Cp>Met een OMS kun je de nauwkeurigheid van orderinvoer en -verwerking verbeteren, de doorlooptijd van orders verkorten, de voorraad beter beheren, rekening houden met zendtijden en fulfillment... Verder kan het ook helpen bij het\u003Cstrong> verminderen van operationele kosten\u003C\u002Fstrong> doordat er minder manueel werk nodig is. \u003C\u002Fp>",{"__typename":1444,"typeHandle":1445,"uid":1735,"title":1736,"richText":1737,"backgroundColor":1448},"2e71582c-1218-476b-888b-3fe4f57d3360","Onderdelen van een OMS","\u003Cul>\u003Cli>Orderverwerking van aankoop tot levering\u003C\u002Fli>\u003Cli>Online betalingen en facturatie\u003C\u002Fli>\u003Cli>Nodige data en analytics voorzien\u003C\u002Fli>\u003Cli>Aankopen automatisch doorsturen naar de benodigde fulfillment centers en\u002Fof warehouses\u003C\u002Fli>\u003Cli>Voorraadbeheer\u003C\u002Fli>\u003Cli>Tracking van levering \u003C\u002Fli>\u003C\u002Ful>\u003Cp>Bij Xplore Group hebben we ervaring met \u003Cstrong>verschillende OMS systemen\u003C\u002Fstrong> zoals \u003Cstrong>Salesforce OMS en Marello.\u003C\u002Fstrong> Samen bekijken we welke oplossing het best aansluit op jouw noden en doelen. \u003C\u002Fp>\u003Cp>\u003Cimg src=\"https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FOrder-Management-System-5.png\" alt=\"\" width=\"1200\" height=\"1000\" \u002F> \u003C\u002Fp>",{"__typename":1462,"typeHandle":1463,"uid":1739,"title":687,"richText":1740,"buttonGroup":1741},"00a62d4e-565e-4a22-9fb1-5a8990ac66ab","\u003Cp style=\"margin-left:0px;\">\u003Cspan lang=\"nl-nl\" dir=\"ltr\" xml:lang=\"nl-nl\">Wil je weten of jij ook baat kan hebben bij een OMS? Wij bekijken graag de mogelijkheden!\u003C\u002Fspan>\u003C\u002Fp>",[],{"__typename":1431,"id":1743,"title":311,"uri":1744,"heroTitle":311,"heroText":1745,"heroButton":1746,"heroImage":1747,"blocks":1752,"parent":1467},"4591","diensten\u002Ferp","\u003Cp>ERP-oplossingen die je organisatie klaarstomen voor duurzame groei\u003C\u002Fp>",{"__typename":555,"variant":685,"size":557,"linkTo":13,"scrollTargetUid":13,"iconifyIcon":13},[1748],{"__typename":12,"alt":13,"url":1749,"rawUrl":1750,"mimeType":612,"focalPoint":1751,"height":1478,"width":1479},"https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FERP-from-Xplore-Group.png?fit=cover&format=webp&s=RcX7a3Zgz34uA1__iB1SENwGobA5V60xQkA8RW6prp0","https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FERP-from-Xplore-Group.png",[18,18],[1753,1763,1767,1771,1775,1779,1783],{"__typename":676,"typeHandle":677,"uid":1754,"richText":1755,"buttonGroup":1756,"contentWidth":1762},"952c3ec1-035f-4f70-b1ea-8f2c0ea4e3a8","\u003Ch2>ERP-oplossingen die processen verbinden, complexiteit beheersbaar maken en groei ondersteunen\u003C\u002Fh2>\u003Cp>Een modern ERP-systeem doet veel meer dan administratie centraliseren. Het vormt de digitale ruggengraat van je organisatie, verbindt afdelingen, stroomlijnt processen en creëert een betrouwbare basis voor verdere digitalisering.\u003C\u002Fp>\u003Cp>Of je nu op zoek bent naar een flexibele ERP-oplossing voor een groeiende organisatie of een enterprise platform voor complexe internationale processen: onze Xplorers helpen je de juiste keuze maken en succesvol implementeren.\u003C\u002Fp>",[1757],{"__typename":581,"id":1758,"uid":1759,"uri":13,"language":9,"settings":1760},"16195","61bc1e84-0db7-4a92-ba40-2e548537188c",{"__typename":555,"variant":685,"size":557,"linkTo":1761,"scrollTargetUid":13,"iconifyIcon":13},{"__typename":44,"id":13,"title":13,"url":559,"target":13,"label":687,"defaultLabel":561},"fullWidth",{"__typename":1444,"typeHandle":1445,"uid":1764,"title":1765,"richText":1766,"backgroundColor":1448},"f70a5169-2ad1-4de1-9a62-7bbcbd4e3f3d","Wat is ERP?","\u003Cp>Een enterprise resource planning-systeem (ERP) brengt je belangrijkste bedrijfsprocessen samen in één geïntegreerd platform. Finance, aankoop, voorraadbeheer, productie, logistiek, service en rapportering werken vanuit dezelfde databron en ondersteunen elkaar in realtime.\u003C\u002Fp>\u003Cp>Zo vermijd je versnipperde informatie, manuele tussenstappen en dubbele invoer. Tegelijk krijg je meer inzicht in prestaties, kosten en operationele processen.\u003C\u002Fp>\u003Ch3>\u003Cstrong>De voordelen van een modern ERP-systeem\u003C\u002Fstrong>\u003C\u002Fh3>\u003Cul style=\"list-style-type:disc;margin-left:32px;\">\u003Cli>Eén centrale bron van waarheid voor alle bedrijfsdata\u003C\u002Fli>\u003Cli>Minder manueel werk en efficiëntere processen\u003C\u002Fli>\u003Cli>Realtime rapportering en betere besluitvorming\u003C\u002Fli>\u003Cli>Meer controle over groeiende operationele complexiteit\u003C\u002Fli>\u003Cli>Minder afhankelijkheid van losse toepassingen en integraties\u003C\u002Fli>\u003C\u002Ful>",{"__typename":1444,"typeHandle":1445,"uid":1768,"title":1769,"richText":1770,"backgroundColor":1448},"d4abb751-0ee5-4515-8736-a1a151e46845","ERP als fundament voor verdere digitalisering","\u003Cp>Wanneer organisaties groeien, groeit ook de complexiteit. Nieuwe businessmodellen, internationale expansie, strengere compliance-eisen en hogere klantverwachtingen leggen druk op bestaande systemen.\u003C\u002Fp>\u003Cp>Een toekomstgericht ERP-platform creëert structuur en schaalbaarheid. Het verbindt processen, mensen en data in één omgeving en vormt tegelijk de basis voor verdere innovatie rond automatisering, analytics, artificiële intelligentie en digitale klantbeleving.\u003C\u002Fp>\u003Cp>ERP is daardoor niet langer enkel een operationeel systeem, maar een strategische bouwsteen voor de toekomst van je organisatie.\u003C\u002Fp>",{"__typename":1444,"typeHandle":1445,"uid":1772,"title":1773,"richText":1774,"backgroundColor":1448},"f76a9520-9eea-4c93-87fb-6030878bd9ee","ERP-oplossingen afgestemd op jouw context","\u003Cp>Niet elke organisatie heeft dezelfde uitdagingen. Daarom begeleiden we bedrijven bij de keuze van een ERP-oplossing die aansluit bij hun processen, maturiteit en groeiplannen.\u003C\u002Fp>\u003Ch3>Odoo: flexibel, modulair en snel inzetbaar\u003C\u002Fh3>\u003Cp>Odoo is een gebruiksvriendelijke ERP-oplossing die organisaties toelaat om stap voor stap te digitaliseren. Dankzij de modulaire opbouw activeer je enkel de functionaliteiten die vandaag relevant zijn, terwijl je eenvoudig uitbreidt naarmate je organisatie groeit.\u003C\u002Fp>\u003Cp>Voor bedrijven die flexibiliteit, gebruiksgemak en een snelle implementatie belangrijk vinden, vormt Odoo een krachtige basis voor digitale groei.\u003C\u002Fp>\u003Ch3>Infor CloudSuite: gebouwd voor operationele complexiteit\u003C\u002Fh3>\u003Cp>Organisaties met uitgebreide supply chains, complexe productieprocessen of internationale activiteiten hebben vaak nood aan diepere sectorfunctionaliteit.\u003C\u002Fp>\u003Cp>Infor CloudSuite werd ontwikkeld voor ondernemingen die hun processen willen standaardiseren, schaalbaar willen groeien en tegelijkertijd operationele complexiteit beter willen beheersen.\u003C\u002Fp>\u003Cp>Met sectorspecifieke functionaliteit, een cloud-native architectuur en ingebouwde mogelijkheden rond data, automatisering en AI biedt Infor CloudSuite een sterke basis voor duurzame transformatie.\u003C\u002Fp>",{"__typename":1444,"typeHandle":1445,"uid":1776,"title":1777,"richText":1778,"backgroundColor":1448},"89ea6090-6762-4e65-9090-d8caa59d681e","Wanneer Infor CloudSuite de juiste keuze is","\u003Cp>Naarmate processen complexer worden, volstaat een generiek ERP-platform niet altijd meer. Sectorspecifieke workflows, compliancevereisten, supply chain-integraties en internationale operaties vragen om een oplossing die deze realiteit begrijpt.\u003C\u002Fp>\u003Cp>Infor CloudSuite ondersteunt organisaties die:\u003C\u002Fp>\u003Cul style=\"list-style-type:disc;margin-left:32px;\">\u003Cli>werken met complexe operationele processen\u003C\u002Fli>\u003Cli>meerdere locaties, entiteiten of internationale activiteiten beheren\u003C\u002Fli>\u003Cli>sterk afhankelijk zijn van planning, productie of supply chain\u003C\u002Fli>\u003Cli>verdere standaardisatie en schaalbaarheid nastreven\u003C\u002Fli>\u003Cli>data, automatisering en innovatie strategisch willen inzetten\u003C\u002Fli>\u003C\u002Ful>\u003Cp>Door sectorprocessen, data en workflows samen te brengen in één cloudplatform helpt Infor CloudSuite organisaties om efficiënter te werken en sneller te innoveren.\u003C\u002Fp>",{"__typename":1444,"typeHandle":1445,"uid":1780,"title":1781,"richText":1782,"backgroundColor":1448},"74146d1d-b6eb-4568-af7c-99f76d9c4a0d","Waarom kiezen voor Xplore Group?","\u003Cp>Een ERP-project draait niet alleen om technologie. Het gaat om processen, mensen en de keuzes die de toekomstige werking van je organisatie bepalen.\u003C\u002Fp>\u003Cp>Onze ERP-experts combineren technische expertise met proceskennis en helpen organisaties om de juiste oplossing te selecteren, implementeren en verder uit te bouwen.\u003C\u002Fp>\u003Cp>Wat ons onderscheidt:\u003C\u002Fp>\u003Cul style=\"list-style-type:disc;margin-left:32px;\">\u003Cli>Advies vanuit businessprocessen én architectuur\u003C\u002Fli>\u003Cli>Expertise in zowel modulaire als enterprise ERP-platformen\u003C\u002Fli>\u003Cli>Focus op integratie, adoptie en langetermijnwaarde\u003C\u002Fli>\u003Cli>Ervaring binnen complexe sectoren zoals Food & Beverage, Distributie en Fashion\u003C\u002Fli>\u003C\u002Ful>\u003Cp>We vertrekken niet vanuit een product, maar vanuit jouw realiteit. Zo bouwen we samen een ERP-landschap dat vandaag werkt én morgen mee kan groeien.\u003C\u002Fp>",{"__typename":1462,"typeHandle":1463,"uid":1784,"title":1785,"richText":1786,"buttonGroup":1787},"9496073f-dd33-461d-9ff9-31cf9178ba05","Klaar om je ERP-landschap toekomstgericht uit te bouwen?","\u003Cp>\u003Cspan style=\"background-color:rgb(255,255,255);color:rgb(0,0,0);\">Benieuwd welke ERP-oplossing het best aansluit bij jouw organisatie? Onze experts bekijken graag samen met jou welke aanpak, technologie en roadmap het meeste waarde creëren.\u003C\u002Fspan>\u003C\u002Fp>",[],{"__typename":1431,"id":1789,"title":317,"uri":1790,"heroTitle":317,"heroText":1791,"heroButton":1792,"heroImage":1793,"blocks":1798,"parent":1467},"4604","diensten\u002Fbpm","\u003Cp style=\"margin-left:0px;\">Gestroomlijnde bedrijfsprocessen dankzij een Business Process Management tool \u003C\u002Fp>",{"__typename":555,"variant":685,"size":557,"linkTo":13,"scrollTargetUid":13,"iconifyIcon":13},[1794],{"__typename":12,"alt":13,"url":1795,"rawUrl":1796,"mimeType":612,"focalPoint":1797,"height":1478,"width":1479},"https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FBPM-Image-from-Xplore-Group.png?fit=cover&format=webp&s=C6RObG9-eSO7GP5PvVcd6Sk1fY19kdZklsXr6K0rbM8","https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FBPM-Image-from-Xplore-Group.png",[18,18],[1799,1802,1806,1810,1814],{"__typename":1444,"typeHandle":1445,"uid":1800,"title":13,"richText":1801,"backgroundColor":1448},"5b119c9a-1f99-4122-b090-72c15e28b402","\u003Cp>\u003Cspan style=\"background-color:rgb(255,255,255);color:rgb(82,84,100);\">\u003Cspan lang=\"nl-nl\" dir=\"ltr\" xml:lang=\"nl-nl\">\u003Cstrong>Business Process Management (BPM)\u003C\u002Fstrong> is een systematische aanpak om de efficiëntie en effectiviteit van bedrijfsprocessen te verbeteren. Het stelt organisaties in staat om hun processen te identificeren, modelleren, implementeren, beheren, monitoren en optimaliseren. Daardoor werken bedrijven \u003Cstrong>effectiever en efficiënter\u003C\u002Fstrong>, \u003C\u002Fspan>passen ze \u003Cspan lang=\"nl-nl\" dir=\"ltr\" xml:lang=\"nl-nl\">zich makkelijker aan bij veranderingen en \u003C\u002Fspan>verbeteren \u003Cspan lang=\"nl-nl\" dir=\"ltr\" xml:lang=\"nl-nl\">zichzelf continue om de concurrentie voor te blijven. \u003C\u002Fspan> \u003C\u002Fspan>\u003C\u002Fp>",{"__typename":1548,"typeHandle":1549,"uid":1803,"quote":1804,"authoredBy":1805},"240e5a92-bab1-4911-9026-99106e6935fc","\u003Cp>Orchestrating efficiency, guiding success\u003C\u002Fp>",[],{"__typename":1444,"typeHandle":1445,"uid":1807,"title":1808,"richText":1809,"backgroundColor":1448},"c153f1f6-f1b6-46ec-85ad-054af42d011b","Belangrijkste voordelen van een BPM","\u003Cul>\u003Cli>Geautomatiseerde en gestroomlijnde workflows, met \u003Cstrong>hogere productiviteit\u003C\u002Fstrong> tot gevolg\u003C\u002Fli>\u003Cli>Inzicht in jouw \u003Cstrong>bedrijfsprocessen\u003C\u002Fstrong> en eventuele knelpunten waardoor die verbeterd worden\u003C\u002Fli>\u003Cli>Sneller inspelen op \u003Cstrong>veranderingen\u003C\u002Fstrong> en nieuwe kansen benutten\u003C\u002Fli>\u003Cli>\u003Cstrong>Kostenbesparing\u003C\u002Fstrong> door minder manueel werk (en bijhorende menselijke fouten) \u003C\u002Fli>\u003C\u002Ful>",{"__typename":1444,"typeHandle":1445,"uid":1811,"title":1812,"richText":1813,"backgroundColor":1448},"36ed1cc1-f39b-408c-81ed-2307f1bc4030","BPM lifecycle","\u003Cp style=\"margin-left:0px;\">De BPM-aanpak is gebaseerd op een \u003Cstrong>levenscyclus\u003C\u002Fstrong> die bestaat uit vijf kernfasen: Ontwerp, Model, Uitvoering, Monitoring en Optimalisatie. \u003C\u002Fp>\u003Cul style=\"list-style-type:disc;\">\u003Cli>\u003Cp style=\"margin-left:0px;\">\u003Cstrong>Ontwerpfase:\u003C\u002Fstrong> In deze fase worden bedrijfsprocessen gedefinieerd en geoptimaliseerd. \u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp style=\"margin-left:0px;\">\u003Cstrong>Modelfase:\u003C\u002Fstrong> Hier wordt een visueel model van het proces gecreëerd. \u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp style=\"margin-left:0px;\">\u003Cstrong>Uitvoeringsfase:\u003C\u002Fstrong> Het procesmodel wordt geïmplementeerd en geautomatiseerd. \u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp style=\"margin-left:0px;\">\u003Cstrong>Monitorfase:\u003C\u002Fstrong> Deze fase houdt toezicht op de prestaties van het geautomatiseerde proces. \u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp style=\"margin-left:0px;\">\u003Cstrong>Optimalisatiefase:\u003C\u002Fstrong> Deze fase is gericht op het identificeren en implementeren van verbeteringen voor continue optimalisatie. \u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp style=\"margin-left:0px;\">De \u003Cstrong>cyclische aanpak\u003C\u002Fstrong> helpt organisaties om wendbare, efficiënte bedrijfsprocessen te bereiken en te behouden. \u003C\u002Fp>\u003Cp style=\"margin-left:0px;\">Bij Xplore Group werken we met \u003Cstrong>Flowable\u003C\u002Fstrong> en \u003Cstrong>Camunda\u003C\u002Fstrong> als BPM-oplossing. We bespreken samen welke tool het best aansluit bij jouw business en jouw noden.  \u003C\u002Fp>\u003Cfigure class=\"image\">\u003Cimg style=\"aspect-ratio:1200\u002F1000;\" src=\"https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FBPM-4.png\" alt=\"\" width=\"1200\" height=\"1000\" \u002F>\u003C\u002Ffigure>",{"__typename":1462,"typeHandle":1463,"uid":1815,"title":687,"richText":1816,"buttonGroup":1817},"67c09a69-d361-4f22-ab4e-cf5aed543b05","\u003Cp>\u003Cspan style=\"background-color:rgb(255,255,255);color:rgb(0,0,0);\">\u003Cspan lang=\"nl-nl\" dir=\"ltr\" xml:lang=\"nl-nl\">Weet je graag meer over BPM-oplossingen? Onze Xplorers komen graag langs voor een inspiratiesessie.\u003C\u002Fspan>\u003C\u002Fspan>\u003C\u002Fp>",[],{"__typename":1431,"id":1819,"title":323,"uri":1820,"heroTitle":323,"heroText":1821,"heroButton":1822,"heroImage":1823,"blocks":1828,"parent":1467},"4618","diensten\u002Fintegraties","\u003Cp style=\"margin-left:0px;\">Kies de juiste integratie strategie voor jouw applicatie landschap\u003C\u002Fp>",{"__typename":555,"variant":685,"size":557,"linkTo":13,"scrollTargetUid":13,"iconifyIcon":13},[1824],{"__typename":12,"alt":13,"url":1825,"rawUrl":1826,"mimeType":612,"focalPoint":1827,"height":1478,"width":1479},"https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FIntegrations-4.png?fit=cover&format=webp&s=yowxjiNDXwBtAy9pgdbHzu-muVFvzKG5bncGVzYtjpE","https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FIntegrations-4.png",[18,18],[1829,1832,1836,1840],{"__typename":1444,"typeHandle":1445,"uid":1830,"title":13,"richText":1831,"backgroundColor":1448},"f1702515-31d7-417f-ad05-549561995c48","\u003Cp>\u003Cspan style=\"background-color:rgb(255,255,255);color:rgb(82,84,100);\">\u003Cspan lang=\"nl-nl\" dir=\"ltr\" xml:lang=\"nl-nl\">Een juiste \u003Cstrong>software integratie strategie\u003C\u002Fstrong> is belangrijk. Het zorgt ervoor dat jouw verschillende applicaties naadloos met elkaar kunnen communiceren en, zeker zo belangrijk, \u003C\u002Fspan>het \u003Cspan lang=\"nl-nl\" dir=\"ltr\" xml:lang=\"nl-nl\">zorgt voor een \u003Cstrong>vlekkeloze gebruikservaring\u003C\u002Fstrong> bij de consument. \u003C\u002Fspan>\u003C\u002Fspan>\u003C\u002Fp>",{"__typename":1548,"typeHandle":1549,"uid":1833,"quote":1834,"authoredBy":1835},"8cf16c60-1964-4c69-8435-44e832de343d","\u003Cp>Seamlessly connecting the dots in your digital ecosystem\u003C\u002Fp>",[],{"__typename":1444,"typeHandle":1445,"uid":1837,"title":1838,"richText":1839,"backgroundColor":1448},"0c6977a1-a642-4371-afa1-7c5f5447ba79","Rechtstreekse koppelingen of werken via een middleware?","\u003Cp>Software integratie is het proces van het \u003Cstrong>koppelen van verschillende softwaretoepassingen\u003C\u002Fstrong> zodat ze samenwerken als één geïntegreerd systeem.   \u003C\u002Fp>\u003Cp>Dit bereik je door rechtstreekse verbindingen via bijvoorbeeld  \u003Cstrong>API’s\u003C\u002Fstrong> \u003Cstrong>(Application Programming Interfaces)\u003C\u002Fstrong> of je kiest voor het gebruik van een \u003Cstrong>middleware of iPaaS systeem. \u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cstrong>Rechtstreekse verbindingen:\u003C\u002Fstrong> Daarbij worden twee of meer systemen rechtstreeks met elkaar verbonden, zodat ze gegevens uitwisselen en samenwerken.\u003C\u002Fli>\u003Cli>\u003Cstrong>Middleware:\u003C\u002Fstrong> Dit is software die als tussenlaag fungeert tussen verschillende applicaties. Het voordeel van middleware is dat je nieuwe software introduceert of vervangt in jouw landschap zonder ingrijpende veranderingen te moeten doorvoeren die van invloed kunnen zijn op andere toepassingen. \u003C\u002Fli>\u003C\u002Ful>\u003Cp>We onderzoeken samen welke strategie het beste aansluit bij jouw organisatie. Onze Xplorers zijn al jaren \u003Cstrong>expert\u003C\u002Fstrong> in de meest complexe omgevingen en kunnen je in heel het proces \u003Cstrong>begeleiden en adviseren.\u003C\u002Fstrong> Natuurlijk blijft het niet enkel bij advies, maar kunnen we ook steeds de nodige oplossingen volledig \u003Cstrong>implementeren.\u003C\u002Fstrong> \u003C\u002Fp>",{"__typename":1462,"typeHandle":1463,"uid":1841,"title":687,"richText":1842,"buttonGroup":1843},"4c2762c0-3c35-4a62-95a5-23316ea64927","\u003Cp style=\"margin-left:0px;\">\u003Cspan lang=\"nl-nl\" dir=\"ltr\" xml:lang=\"nl-nl\">Is jouw IT-landschap nog niet volledig geïntegreerd? Onze Xplorers komen graag eens kijken naar de mogelijkheden!\u003C\u002Fspan> \u003C\u002Fp>",[],{"__typename":1431,"id":1845,"title":329,"uri":1846,"heroTitle":329,"heroText":1847,"heroButton":1848,"heroImage":1849,"blocks":1854,"parent":1467},"4627","diensten\u002Fproduct-configurators","\u003Cp style=\"margin-left:0px;\">Unieke klantervaringen met product configurators \u003C\u002Fp>",{"__typename":555,"variant":685,"size":557,"linkTo":13,"scrollTargetUid":13,"iconifyIcon":13},[1850],{"__typename":12,"alt":13,"url":1851,"rawUrl":1852,"mimeType":574,"focalPoint":1853,"height":1441,"width":1057},"https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FMan-Woman-Car-Showroom.jpg?fit=cover&format=webp&s=hsKvksmy9SQFg-UWlfgzDO1tsyfK1fnsSNhohbr__dE","https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FMan-Woman-Car-Showroom.jpg",[18,18],[1855,1858,1862,1866],{"__typename":1444,"typeHandle":1445,"uid":1856,"title":13,"richText":1857,"backgroundColor":1448},"b907f748-7406-4201-9fd3-e5a4fe30a8c0","\u003Cp>\u003Cspan style=\"background-color:rgb(255,255,255);color:rgb(82,84,100);\">\u003Cspan lang=\"nl-nl\" dir=\"ltr\" xml:lang=\"nl-nl\">\u003Cstrong>Product configurators\u003C\u002Fstrong> zorgen ervoor dat je in een e-commerce omgeving \u003Cstrong>producten\u003C\u002Fstrong> virtueel kan \u003Cstrong>personaliseren en\u002Fof samenstellen.\u003C\u002Fstrong> Denk daarbij aan het aanpassen van kleur, materiaal, vorm, specifieke kenmerken, verschillende functies … De gebruiker kan een product \u003Cstrong>volledig naar zijn hand\u003C\u002Fstrong> zetten. Door de combinatie van een \u003C\u002Fspan>\u003C\u002Fspan>\u003Ca href=\"https:\u002F\u002Fwww.xploregroup.be\u002Fdiensten\u002Fpim-mdm\">\u003Cspan style=\"background-color:rgb(255,255,255);color:rgb(82,84,100);\">\u003Cspan lang=\"nl-nl\" dir=\"ltr\" xml:lang=\"nl-nl\">\u003Cu>Product Information Management\u003C\u002Fu>\u003C\u002Fspan>\u003C\u002Fspan>\u003C\u002Fa>\u003Cspan style=\"background-color:rgb(255,255,255);color:rgb(82,84,100);\">\u003Cspan lang=\"nl-nl\" dir=\"ltr\" xml:lang=\"nl-nl\"> (PIM) oplossing en \u003C\u002Fspan>\u003C\u002Fspan>\u003Ca href=\"https:\u002F\u002Fwww.xploregroup.be\u002Fdiensten\u002Fcustom-development\">\u003Cspan style=\"background-color:rgb(255,255,255);color:rgb(82,84,100);\">\u003Cspan lang=\"nl-nl\" dir=\"ltr\" xml:lang=\"nl-nl\">\u003Cu>custom development\u003C\u002Fu>\u003C\u002Fspan>\u003C\u002Fspan>\u003C\u002Fa>\u003Cspan style=\"background-color:rgb(255,255,255);color:rgb(82,84,100);\">\u003Cspan lang=\"nl-nl\" dir=\"ltr\" xml:lang=\"nl-nl\">, creëren we een \u003Cstrong>aangenaam aankoopproces\u003C\u002Fstrong>, inclusief 3D visualisatie, voor de consument. \u003C\u002Fspan>\u003C\u002Fspan>\u003C\u002Fp>",{"__typename":1548,"typeHandle":1549,"uid":1859,"quote":1860,"authoredBy":1861},"34adfb42-bf97-48b0-bf68-af679bb2e8bf","\u003Cp>Tailoring possibilities at your fingertips\u003C\u002Fp>",[],{"__typename":1444,"typeHandle":1445,"uid":1863,"title":1864,"richText":1865,"backgroundColor":1448},"6ea6c7dd-e721-4cb6-9108-84c8810394fc","Een unieke en gepersonaliseerde ervaring","\u003Cp>\u003Cspan lang=\"nl-nl\" dir=\"ltr\" xml:lang=\"nl-nl\">In de huidige competitieve markt is het belangrijk om je te \u003Cstrong>onderscheiden\u003C\u002Fstrong> van de concurrentie. Met een product configurator kan je jouw klanten een \u003Cstrong>unieke en gepersonaliseerde ervaring\u003C\u002Fstrong> bieden, terwijl zij gewoon thuis voor een scherm zitten. Klanten passen producten naar hun eigen wensen aan en personaliseren dit\u003Cstrong> waar en wanneer ze wensen.\u003C\u002Fstrong> Je vermijdt op deze manier ook eventuele fouten en misverstanden in communicatie: \u003Cstrong>de klant heeft het ontwerp volledig zelf in handen. \u003C\u002Fstrong>\u003C\u002Fspan>\u003Cstrong> \u003C\u002Fstrong>\u003C\u002Fp>\u003Cfigure class=\"image\">\u003Cimg style=\"aspect-ratio:1200\u002F1000;\" src=\"https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FProduct-Configurators-7.png\" alt=\"\" width=\"1200\" height=\"1000\" \u002F>\u003C\u002Ffigure>",{"__typename":1462,"typeHandle":1463,"uid":1867,"title":687,"richText":1868,"buttonGroup":1869},"6405feb9-5719-4378-92f0-548a73d11965","\u003Cp>\u003Cspan style=\"background-color:rgb(255,255,255);color:rgb(0,0,0);\">\u003Cspan lang=\"nl-nl\" dir=\"ltr\" xml:lang=\"nl-nl\">Wil je graag een configurator om jouw verkoop te ondersteunen? Onze Xplorers zetten hem graag voor je op.\u003C\u002Fspan> \u003C\u002Fspan>\u003C\u002Fp>",[],{"__typename":1431,"id":1871,"title":335,"uri":1872,"heroTitle":335,"heroText":1873,"heroButton":1874,"heroImage":1875,"blocks":1880,"parent":1467},"4637","diensten\u002Fcustomer-service-solutions","\u003Cp style=\"margin-left:0px;\">Transformeer jouw klantenservice met innovatieve oplossingen \u003C\u002Fp>",{"__typename":555,"variant":685,"size":557,"linkTo":13,"scrollTargetUid":13,"iconifyIcon":13},[1876],{"__typename":12,"alt":13,"url":1877,"rawUrl":1878,"mimeType":612,"focalPoint":1879,"height":1478,"width":1479},"https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FCustomer-Service-Solutions-8.png?fit=cover&format=webp&s=1lsRg6D7rcJ4_5MjwJ4eJF29HCAJNE4TAZ3qAcyI-RA","https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FCustomer-Service-Solutions-8.png",[18,18],[1881,1884,1888,1892],{"__typename":1444,"typeHandle":1445,"uid":1882,"title":13,"richText":1883,"backgroundColor":1448},"c0bec389-2eb3-4e9e-a6bd-aaf802d88258","\u003Cp style=\"margin-left:0px;\">\u003Cspan lang=\"nl-nl\" dir=\"ltr\" xml:lang=\"nl-nl\">Hoe efficiënt werkt jouw \u003Cstrong>klantendienst\u003C\u002Fstrong>? We merken dat een klantendienst dikwijls veel geld kost en niet de ervaring biedt die klanten verwachten – en dat terwijl je dit zoveel \u003Cstrong>efficiënter en effectiever\u003C\u002Fstrong> kan inrichten.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin-left:0px;\">\u003Cspan lang=\"nl-nl\" dir=\"ltr\" xml:lang=\"nl-nl\">Onze \u003Cstrong>customer service solutions\u003C\u002Fstrong> gebruiken\u003Cstrong> automatisering en \u003C\u002Fstrong>\u003C\u002Fspan>\u003Ca href=\"https:\u002F\u002Fwww.xploregroup.be\u002Fdiensten\u002Fcustomer-service-ai-agents\">\u003Cspan lang=\"nl-nl\" dir=\"ltr\" xml:lang=\"nl-nl\">\u003Cstrong>AI\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fa>\u003Cspan lang=\"nl-nl\" dir=\"ltr\" xml:lang=\"nl-nl\"> en zijn ontworpen om veelvoorkomende problemen aan te pakken, maar tegelijkertijd ook een \u003Cstrong>gepersonaliseerde klantervaring\u003C\u002Fstrong> te bieden. Samen maken we van jouw klantenservice meer dan enkel ondersteuning.\u003C\u002Fspan> \u003C\u002Fp>",{"__typename":1548,"typeHandle":1549,"uid":1885,"quote":1886,"authoredBy":1887},"2b1c99b1-2913-42cd-8140-3cbff3b2bf59","\u003Cp>Elevating interactions, exceeding expectations\u003C\u002Fp>",[],{"__typename":1444,"typeHandle":1445,"uid":1889,"title":1890,"richText":1891,"backgroundColor":1448},"c9a2cb79-e76b-4caa-9026-0d3c448474cb","De voordelen van onze oplossingen voor jouw klantendienst:","\u003Col>\u003Cli>\u003Cstrong>Verhoogde efficiëntie en verminderde werkdruk\u003C\u002Fstrong>: Door het automatiseren van veel voorkomende vragen kunnen we de efficiëntie van jouw klantenservice verhogen en tegelijkertijd de werkdruk voor je medewerkers verminderen.\u003C\u002Fli>\u003Cli>\u003Cstrong>Kostenbesparing\u003C\u002Fstrong>: Door het gebruik van AI en automatisering verminderen we de noodzaak aan menselijke tussenkomst.\u003C\u002Fli>\u003Cli>\u003Cstrong>Hogere verkoop\u003C\u002Fstrong>: Onze oplossingen vormen jouw klantenservice om tot een krachtig verkoopkanaal: door het leveren van gepersonaliseerde aanbevelingen en aanbiedingen aan jouw klanten.\u003C\u002Fli>\u003Cli>\u003Cstrong>Verhoogde klantentevredenheid\u003C\u002Fstrong>: Door het bieden van snelle en nauwkeurige ondersteuning verhogen we de tevredenheid en loyaliteit van jouw klanten. \u003C\u002Fli>\u003C\u002Fol>\u003Cfigure class=\"image\">\u003Cimg style=\"aspect-ratio:800\u002F533;\" src=\"https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FCustomer-Service-Xplore-Group.jpg\" alt=\"\" width=\"800\" height=\"533\" \u002F>\u003C\u002Ffigure>",{"__typename":1462,"typeHandle":1463,"uid":1893,"title":687,"richText":1894,"buttonGroup":1895},"55f5bcdb-2615-4205-9f20-1525fd8d410c","\u003Cp style=\"margin-left:0px;\">\u003Cspan lang=\"nl-nl\" dir=\"ltr\" xml:lang=\"nl-nl\">Wil je graag weten wat mogelijk is voor jouw klantendienst? Onze Xplorers komen graag mee brainstormen.\u003C\u002Fspan> \u003C\u002Fp>",[],{"__typename":1431,"id":1897,"title":341,"uri":1898,"heroTitle":341,"heroText":1899,"heroButton":1900,"heroImage":1901,"blocks":1906,"parent":1467},"4647","diensten\u002Fai-driven-apps","\u003Cp style=\"margin-left:0px;\">Ontdek de mogelijkheden van AI\u003C\u002Fp>",{"__typename":555,"variant":685,"size":557,"linkTo":13,"scrollTargetUid":13,"iconifyIcon":13},[1902],{"__typename":12,"alt":13,"url":1903,"rawUrl":1904,"mimeType":612,"focalPoint":1905,"height":1478,"width":1479},"https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FAI-Driven-Apps-3.png?fit=cover&format=webp&s=U8mjdcQz41xquifK7F9GkWdeN-fO99t-OBSzmuCEsxg","https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FAI-Driven-Apps-3.png",[18,18],[1907,1910,2002],{"__typename":1444,"typeHandle":1445,"uid":1908,"title":13,"richText":1909,"backgroundColor":1448},"6668cbae-8988-4fc3-8927-8d86adcdda79","\u003Cp style=\"margin-left:0px;\">Er zijn al veel \u003Cstrong>AI applicaties\u003C\u002Fstrong> op de markt die je kan inzetten in je bedrijf. Vaak is het voldoende om een bestaande app te gebruiken, maar soms heb je als bedrijf \u003Cstrong>net dat tikkeltje meer\u003C\u002Fstrong> nodig. \u003Cstrong>Met meer dan 10 jaar ervaring in het bouwen van AI toepassingen helpt Xplore Group je graag verder. \u003C\u002Fstrong>\u003C\u002Fp>",{"__typename":1911,"typeHandle":1912,"uid":1913,"title":1914,"imageTextCards":1915},"imageTextGridBlock_Entry","imageTextGridBlock","9173f645-ff82-4968-81a6-f39e3443898c","Enkele voorbeelden van onze AI projecten:",[1916,1927,1936,1946,1955,1966,1973,1982,1991],{"__typename":1917,"id":1918,"image":1919,"title":1925,"richText":1926},"imageTextCard_Entry","7420",[1920],{"__typename":12,"alt":13,"url":1921,"rawUrl":1922,"mimeType":574,"focalPoint":1923,"height":1924,"width":771},"https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FContainers.jpg?fit=cover&format=webp&s=hAWPIbGeZbw-imv2BzzwtaDJD6Gy1snmTJiz6bgTEeY","https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FContainers.jpg",[18,18],533,"Containerherkenning bij een logistieke speler","\u003Cp>\u003Cspan style=\"background-color:rgb(255,255,255);color:rgb(34,38,51);\">Dit bedrijf heeft duizenden containers op hun terminal staan en ziet tot wel 1200 vrachtwagens per dag aanrijden. Door de inhoud van sommige containers, is het van cruciaal belang dat deze op een veilige manier gestapeld worden om gevaarlijke situaties te vermijden. Daarbij is het essentieel dat de klant op ieder moment weet waar welke container staat. Met behulp van \u003C\u002Fspan>\u003Cstrong>camera’s en sensoren\u003C\u002Fstrong>\u003Cspan style=\"background-color:rgb(255,255,255);color:rgb(34,38,51);\"> op rondrijdende stackers worden alle containers continue gemonitord door \u003C\u002Fspan>\u003Cstrong>specifieke codes\u003C\u002Fstrong>\u003Cspan style=\"background-color:rgb(255,255,255);color:rgb(34,38,51);\"> op de containers die via \u003C\u002Fspan>\u003Cstrong>Computer Vision\u003C\u002Fstrong>\u003Cspan style=\"background-color:rgb(255,255,255);color:rgb(34,38,51);\"> gelezen en verwerkt worden.\u003C\u002Fspan>\u003C\u002Fp>",{"__typename":1917,"id":1928,"image":1929,"title":1934,"richText":1935},"7421",[1930],{"__typename":12,"alt":13,"url":1931,"rawUrl":1932,"mimeType":574,"focalPoint":1933,"height":1924,"width":771},"https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FVoedingssector.jpg?fit=cover&format=webp&s=AUzJM3dLEfnyTZZUMLIJ1QdhWIzirR7qVx1vSU--ejU","https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FVoedingssector.jpg",[18,18],"Voedingssector","\u003Cp>\u003Cspan style=\"background-color:rgb(255,255,255);color:rgb(34,38,51);\">We werken momenteel bij één van onze klanten aan\u003C\u002Fspan>\u003Cstrong> kwaliteitscontrole\u003C\u002Fstrong>\u003Cspan style=\"background-color:rgb(255,255,255);color:rgb(34,38,51);\"> van hun producten met behulp van AI. Algemeen gezien is dit een subjectief proces – en met behulp van \u003C\u002Fspan>\u003Cstrong>Computer Vision\u003C\u002Fstrong>\u003Cspan style=\"background-color:rgb(255,255,255);color:rgb(34,38,51);\"> zijn we dit aan het objectiveren. Een tweede project waar we momenteel aan werken is één met betrekking tot \u003C\u002Fspan>\u003Cstrong>voedselverspilling\u003C\u002Fstrong>\u003Cspan style=\"background-color:rgb(255,255,255);color:rgb(34,38,51);\">.\u003C\u002Fspan>\u003C\u002Fp>",{"__typename":1917,"id":1937,"image":1938,"title":1944,"richText":1945},"7422",[1939],{"__typename":12,"alt":13,"url":1940,"rawUrl":1941,"mimeType":574,"focalPoint":1942,"height":1943,"width":771},"https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FNotarie%CC%88le-aktes.jpg?fit=cover&format=webp&s=ahxiIh0Jd4Fag9xPJgtiN8gaY8MD9Ul9lJntwrKYcFM","https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FNotarie%CC%88le-aktes.jpg",[18,18],534,"Notariële aktes","\u003Cp>\u003Cspan style=\"background-color:rgb(255,255,255);color:rgb(34,38,51);\">We werken mee aan \u003C\u002Fspan>\u003Cstrong>de digitalisatie van aktes.\u003C\u002Fstrong>\u003Cspan style=\"background-color:rgb(255,255,255);color:rgb(34,38,51);\"> Uit zo’n 60000 ingescande documenten wordt de benodigde informatie automatisch verzameld met behulp van \u003C\u002Fspan>\u003Cstrong>OCR (Optical Character Recognition)\u003C\u002Fstrong>\u003Cspan style=\"background-color:rgb(255,255,255);color:rgb(34,38,51);\"> en \u003C\u002Fspan>\u003Cstrong>LLM (Large Language Models).\u003C\u002Fstrong>\u003Cspan style=\"background-color:rgb(255,255,255);color:rgb(34,38,51);\"> Verzamelde informatie: betrokken partijen, welke type document (bijvoorbeeld verkoop, aankoop, huur, erfpacht,…), data, etc.\u003C\u002Fspan>\u003C\u002Fp>",{"__typename":1917,"id":1947,"image":1948,"title":1953,"richText":1954},"7423",[1949],{"__typename":12,"alt":13,"url":1950,"rawUrl":1951,"mimeType":574,"focalPoint":1952,"height":1924,"width":771},"https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FGepersonaliseerde-aanbevelingen-bij-Digipolis.jpg?fit=cover&format=webp&s=gBbd5V-didJtLVC4fsKI_iccLVchHWEvTrBistA6A6M","https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FGepersonaliseerde-aanbevelingen-bij-Digipolis.jpg",[18,18],"Gepersonaliseerde aanbevelingen bij Digipolis","\u003Cp style=\"margin-left:0px;\">Cultuurliefhebbers in Antwerpen moesten verschillende websites bezoeken om alle evenementen terug te vinden. Xplore Group maakte voor stad Antwerpen \u003Cstrong>één centraal platform\u003C\u002Fstrong> waar alle informatie verzameld werd, én voegde daar een laag aan toe die zorgt voor \u003Cstrong>gepersonaliseerde aanbevelingen met behulp van Machine Learning\u003C\u002Fstrong>\u003C\u002Fp>",{"__typename":1917,"id":1956,"image":1957,"title":1964,"richText":1965},"7424",[1958],{"__typename":12,"alt":13,"url":1959,"rawUrl":1960,"mimeType":612,"focalPoint":1961,"height":1962,"width":1963},"https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002Fsolution.png?fit=cover&format=webp&s=iRFcod8luiBxrANXS3hymM2Q0wbYbNS1tFyzSFcO4e8","https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002Fsolution.png",[18,18],996,1384,"Monitoringstool voor verwarmingsketels","\u003Cp>\u003Cspan style=\"background-color:rgb(255,255,255);color:rgb(34,38,51);\">bCheck, een bedrijf gespecialiseerd in het maken van \u003C\u002Fspan>\u003Cstrong>slimme sensoren voor verwarmingsketels\u003C\u002Fstrong>\u003Cspan style=\"background-color:rgb(255,255,255);color:rgb(34,38,51);\"> beschikt over zee van data met betrekking tot ketels. Xplore Group ontwikkelde voor hen een \u003C\u002Fspan>\u003Cstrong>interactieve monitoring applicatie\u003C\u002Fstrong>\u003Cspan style=\"background-color:rgb(255,255,255);color:rgb(34,38,51);\"> die \u003C\u002Fspan>\u003Cstrong>op basis van data en een generiek algoritme\u003C\u002Fstrong>\u003Cspan style=\"background-color:rgb(255,255,255);color:rgb(34,38,51);\"> anomalieën en veranderingen kan opsporen waardoor problemen proactief opgespoord kunnen worden en onderhoud automatisch ingepland kan worden.\u003C\u002Fspan>\u003C\u002Fp>",{"__typename":1917,"id":1967,"image":1968,"title":1971,"richText":1972},"7425",[1969],{"__typename":12,"alt":13,"url":1053,"rawUrl":1054,"mimeType":574,"focalPoint":1970,"height":1056,"width":1057},[18,18],"Chatbot","\u003Cp>\u003Cspan style=\"background-color:rgb(255,255,255);color:rgb(34,38,51);\">Een chatbot oplossing die gebruik maakt van \u003C\u002Fspan>\u003Cstrong>LLM (Large Language Models)\u003C\u002Fstrong>\u003Cspan style=\"background-color:rgb(255,255,255);color:rgb(34,38,51);\"> en \u003C\u002Fspan>\u003Cstrong>vector databases\u003C\u002Fstrong>\u003Cspan style=\"background-color:rgb(255,255,255);color:rgb(34,38,51);\">. Deze chatbot dient als \u003C\u002Fspan>\u003Cstrong>startpunt voor een AI & Machine Learning omgeving in AWS\u003C\u002Fstrong>\u003Cspan style=\"background-color:rgb(255,255,255);color:rgb(34,38,51);\">, waarbij je als klant de tool zo kan samenstellen dat deze is aangepast aan jouw specifieke noden.\u003C\u002Fspan>\u003C\u002Fp>",{"__typename":1917,"id":1974,"image":1975,"title":1980,"richText":1981},"7426",[1976],{"__typename":12,"alt":13,"url":1977,"rawUrl":1978,"mimeType":574,"focalPoint":1979,"height":1924,"width":771},"https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002Fscreen.jpg?fit=cover&format=webp&s=QWpCrgfvLXB6L6IP54Wk5zSPwzTbQ4ndtohxqjafghM","https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002Fscreen.jpg",[18,18],"Scoring Engine voor een autoverzekering","\u003Cp>\u003Cspan style=\"background-color:rgb(255,255,255);color:rgb(34,38,51);\">We creëerden \u003C\u002Fspan>\u003Cstrong>een slim toestel\u003C\u002Fstrong>\u003Cspan style=\"background-color:rgb(255,255,255);color:rgb(34,38,51);\"> dat chauffeurs in hun wagen kunnen installeren om verzekeringskosten te betalen op basis van hun \u003C\u002Fspan>\u003Cstrong>rijgedrag\u003C\u002Fstrong>\u003Cspan style=\"background-color:rgb(255,255,255);color:rgb(34,38,51);\">. Het toestel houdt rekening met de maximum snelheid, acceleratie- en remgedrag, de invloed van het weer, etc…\u003C\u002Fspan>\u003C\u002Fp>",{"__typename":1917,"id":1983,"image":1984,"title":1989,"richText":1990},"7427",[1985],{"__typename":12,"alt":13,"url":1986,"rawUrl":1987,"mimeType":612,"focalPoint":1988,"height":1924,"width":771},"https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FTijdsregistratie-platform.png?fit=cover&format=webp&s=cztX9TGRDHHvPCl1ZQsEZRDjl_wLtvxdSwruWvBrmks","https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FTijdsregistratie-platform.png",[18,18],"Tijdsregistratie platform","\u003Cp style=\"margin-left:0px;\">Flexsoft, een bedrijf gespecialiseerd in software voor advocaten, zocht een manier om AI in te zetten voor hun klanten. Tijdens workshops werd al snel duidelijk dat dit vooral bij de tijdsregistratie van activiteiten een meerwaarde kon zijn. Een \u003Cstrong>ML algoritme\u003C\u002Fstrong> \u003Cstrong>interpreteert automatisch de taken\u003C\u002Fstrong> die uitgevoerd worden in O365 en vult op basis hiervan een timesheet in.\u003C\u002Fp>",{"__typename":1917,"id":1992,"image":1993,"title":2000,"richText":2001},"7428",[1994],{"__typename":12,"alt":13,"url":1995,"rawUrl":1996,"mimeType":574,"focalPoint":1997,"height":1998,"width":1999},"https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002Fhvac-toestellen_2025-10-08-100334_qxia.jpg?fit=cover&format=webp&s=2f41cqSNvFujyeNx29WyqxmwfbBhidigchqLoUc8nAA","https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002Fhvac-toestellen_2025-10-08-100334_qxia.jpg",[18,18],832,1472,"Spraakgestuurde technologie voor HVAC-fabrikant","\u003Cp style=\"margin-left:0px;\">Een vooraanstaande HVAC-fabrikant zocht een manier om de gebruikerservaring van hun klanten te verbeteren met behulp van \u003Cstrong>spraakgestuurde technologie\u003C\u002Fstrong>. Om deze visie tot leven te brengen, werkten ze samen met Xplore Group om \u003Cstrong>spraakopdrachten rechtstreeks in hun app te integreren\u003C\u002Fstrong>. Klanten kunnen nu hun HVAC-systemen bedienen met eenvoudige spraakopdrachten via apparaten zoals \u003Cstrong>Google Home\u003C\u002Fstrong> en \u003Cstrong>Amazon Alexa\u003C\u002Fstrong>.\u003C\u002Fp>",{"__typename":1462,"typeHandle":1463,"uid":2003,"title":687,"richText":2004,"buttonGroup":2005},"80795ba8-cc0e-44b0-9a53-063f656fa1f2","\u003Cp style=\"margin-left:0px;\">Klaar om de kracht van AI te ontdekken? Onze Xplorers helpen je op weg.  \u003C\u002Fp>",[],{"__typename":1431,"id":2007,"title":347,"uri":2008,"heroTitle":2009,"heroText":2010,"heroButton":2011,"heroImage":2012,"blocks":2019,"parent":1467},"10872","diensten\u002Fmulti-agent-systemen","Multi-Agent systemen – bouw een toekomstbestendige AI-architectuur","\u003Cp>Ontdek hoe multi-agent systemen samenwerken om complexe processen autonoom, efficiënt en intelligent te laten verlopen.\u003C\u002Fp>",{"__typename":555,"variant":685,"size":557,"linkTo":13,"scrollTargetUid":13,"iconifyIcon":13},[2013],{"__typename":12,"alt":13,"url":2014,"rawUrl":2015,"mimeType":574,"focalPoint":2016,"height":2017,"width":2018},"https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FMAS.jpeg?fit=cover&format=webp&s=veJZfXfK3ucNnUpTRnQ-A-0cqjg_YbCL1Gt4a7DIwF0","https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FMAS.jpeg",[18,18],720,1279,[2020,2024,2030,2034,2038,2042,2046,2062,2066],{"__typename":1444,"typeHandle":1445,"uid":2021,"title":2022,"richText":2023,"backgroundColor":1448},"270a8ada-6b56-437f-ae45-82c6251da70d","Wat zijn Multi-Agent systemen?","\u003Cp style=\"margin-left:0px;\">\u003Cstrong>Multi-Agent Systemen (MAS)\u003C\u002Fstrong> zijn AI-oplossingen waarbij meerdere \u003Cstrong>autonome AI agents\u003C\u002Fstrong> samenwerken om complexe taken uit te voeren. In plaats van één allesomvattend AI-model, verdeelt een MAS het werk over verschillende agents – elk met een eigen rol, data en beslislogica.\u003C\u002Fp>\u003Cp style=\"margin-left:0px;\">\u003Cstrong>Praktisch voorbeeld:\u003C\u002Fstrong>\u003Cbr \u002F>Stel je een marketingteam voor waar één agent advertentiebudgetten optimaliseert, een tweede de campagnes coördineert en een derde realtime resultaten analyseert. Samen creëren ze een \u003Cstrong>geautomatiseerde, zelflerende marketingmachine\u003C\u002Fstrong> die sneller, efficiënter en zonder handmatige tussenkomst  werkt.\u003C\u002Fp>\u003Cp style=\"margin-left:0px;\">Meer weten over de onderliggende technologie? Lees \u003Ca href=\"https:\u002F\u002Fwww.xploregroup.be\u002Finzichten\u002Fwat-is-agentic-ai\">\u003Cu>onze blog\u003C\u002Fu>\u003C\u002Fa> over Agentic AI.\u003C\u002Fp>",{"__typename":2025,"typeHandle":2026,"uid":2027,"title":2028,"formUrl":2029},"tallyFormBlock_Entry","tallyFormBlock","cd70e2e0-67b9-40b8-bf2a-81916d753693","Hoe klaar is jouw organisatie voor Multi-Agent AI?","https:\u002F\u002Ftally.so\u002Fembed\u002FwLROvl?alignLeft=1&hideTitle=1&transparentBackground=1&dynamicHeight=1&formEventsForwarding=1",{"__typename":1444,"typeHandle":1445,"uid":2031,"title":2032,"richText":2033,"backgroundColor":1448},"10eaef4c-b5a7-4e76-9351-77cd6bb671c0","Waarom een strategie voor Multi-Agent AI essentieel is","\u003Cp style=\"margin-left:0px;\">Een \u003Cstrong>AI-strategie\u003C\u002Fstrong> is cruciaal om te voorkomen dat je Multi-Agent systeem te complex of inefficiënt wordt.\u003C\u002Fp>\u003Cul style=\"list-style-type:disc;\">\u003Cli>\u003Cp style=\"margin-left:0px;\">\u003Cstrong>Complexiteit beheren\u003C\u002Fstrong> – Meerdere agents betekent meer interacties, meer data en meer afhankelijkheden.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp style=\"margin-left:0px;\">\u003Cstrong>Doordachte roadmap\u003C\u002Fstrong> – Een gestructureerde aanpak voorkomt dat agents elkaar tegenwerken of dubbel werk doen.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp style=\"margin-left:0px;\">\u003Cstrong>Risicobeheersing\u003C\u002Fstrong> – Ad-hoc implementaties kunnen leiden tot slechte beslissingen, dataverlies of compliance-problemen.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp style=\"margin-left:0px;\">Een heldere \u003Cstrong>MAS-strategie\u003C\u002Fstrong> zorgt ervoor dat je AI-project schaalbaar, veilig en futureproof blijft.\u003C\u002Fp>",{"__typename":1548,"typeHandle":1549,"uid":2035,"quote":2036,"authoredBy":2037},"7087192b-04f6-4bdb-b2b0-7b091e9cd564","\u003Cp>\u003Cspan class=\"font-source\">Multi agents\u003C\u002Fspan> – where AI works together\u003C\u002Fp>",[],{"__typename":1444,"typeHandle":1445,"uid":2039,"title":2040,"richText":2041,"backgroundColor":1448},"d5495b77-3c87-407b-934e-79f4c3ea3e40","Voorbeelden van Multi-Agent AI per business unit","\u003Ch3 style=\"margin-left:0px;\">\u003Cstrong>Marketing\u003C\u002Fstrong>\u003C\u002Fh3>\u003Cul style=\"list-style-type:disc;\">\u003Cli>\u003Cp style=\"margin-left:0px;\">\u003Cstrong>AI-agents voor budgetoptimalisatie:\u003C\u002Fstrong> automatisch herschikken van advertentiebudgetten op basis van prestaties.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp style=\"margin-left:0px;\">\u003Cstrong>Campagne-automation:\u003C\u002Fstrong> volledige campagneplanning en -uitvoering door coördinerende agents.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Ch3 style=\"margin-left:0px;\">\u003Cstrong>Sales\u003C\u002Fstrong>\u003C\u002Fh3>\u003Cul style=\"list-style-type:disc;\">\u003Cli>\u003Cp style=\"margin-left:0px;\">\u003Cstrong>Lead nurturing agents:\u003C\u002Fstrong> automatische opvolging van leads, het genereren van offertes en verkoopvoorspellingen.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp style=\"margin-left:0px;\">\u003Cstrong>Dynamische prijsagents:\u003C\u002Fstrong> prijzen aanpassen op basis van markttrends en marges.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Ch3 style=\"margin-left:0px;\">\u003Ca href=\"https:\u002F\u002Fwww.xploregroup.be\u002Finzichten\u002Fai-hr\">\u003Cstrong>\u003Cu>HR\u003C\u002Fu>\u003C\u002Fstrong>\u003C\u002Fa>\u003C\u002Fh3>\u003Cul style=\"list-style-type:disc;\">\u003Cli>\u003Cp style=\"margin-left:0px;\">\u003Cstrong>Recruitment agents:\u003C\u002Fstrong> automatische screening en voorselectie van sollicitanten.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp style=\"margin-left:0px;\">\u003Cstrong>Onboarding agents:\u003C\u002Fstrong> coördineren van taken en communicatie voor nieuwe medewerkers.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Ch3 style=\"margin-left:0px;\">\u003Cstrong>Customer Support\u003C\u002Fstrong>\u003C\u002Fh3>\u003Cul style=\"list-style-type:disc;\">\u003Cli>\u003Cp style=\"margin-left:0px;\">\u003Cstrong>AI-triage agents:\u003C\u002Fstrong> tickets classificeren en contextuele antwoorden voorstellen.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp style=\"margin-left:0px;\">\u003Cstrong>Proactieve agents:\u003C\u002Fstrong> klanten contacteren nog vóórdat problemen escaleren.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Ch3 style=\"margin-left:0px;\">\u003Cstrong>Project Management\u003C\u002Fstrong>\u003C\u002Fh3>\u003Cul style=\"list-style-type:disc;\">\u003Cli>\u003Cp style=\"margin-left:0px;\">\u003Cstrong>Resource planning agents:\u003C\u002Fstrong> taken verdelen op basis van beschikbaarheid en skills.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp style=\"margin-left:0px;\">\u003Cstrong>Status-update agents:\u003C\u002Fstrong> projectinformatie verzamelen en stakeholders automatisch informeren.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>",{"__typename":1444,"typeHandle":1445,"uid":2043,"title":2044,"richText":2045,"backgroundColor":1448},"9bb90997-d232-4b2e-a8eb-7661a0705065","Hoe Xplore Group jouw MAS-project begeleidt","\u003Cp style=\"margin-left:0px;\">Bij Xplore Group geloven we in een \u003Cstrong>strategische en modulaire aanpak van Multi-Agent AI\u003C\u002Fstrong>. Onze begeleiding bestaat uit:\u003C\u002Fp>\u003Col style=\"list-style-type:decimal;\">\u003Cli>\u003Cp style=\"margin-left:0px;\">\u003Cstrong>Intakegesprek\u003C\u002Fstrong> – Analyse van jouw businesscase en MAS-potentieel.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp style=\"margin-left:0px;\">\u003Cstrong>Inspiratiesessie\u003C\u002Fstrong> – Een interactieve workshop om use cases te ontdekken en te prioriteren.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp style=\"margin-left:0px;\">\u003Cstrong>Roadmapontwikkeling\u003C\u002Fstrong> – Een gefaseerd plan van idee tot implementatie.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp style=\"margin-left:0px;\">\u003Cstrong>Expert-matching\u003C\u002Fstrong> – Doorverwijzing naar de juiste technische specialisten binnen onze competence centres.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp style=\"margin-left:0px;\">\u003Cstrong>Strategisch aanspreekpunt\u003C\u002Fstrong> – Wij blijven betrokken om jouw MAS mee te schalen en te optimaliseren.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Fol>",{"__typename":1645,"typeHandle":1646,"uid":2047,"title":2048,"text":13,"accordionItems":2049,"multiple":134},"cb59c05b-11be-4b00-a788-77101b75cdb8","Veelgestelde vragen over Multi-Agent systemen",[2050,2053,2056,2059],{"__typename":1650,"title":2051,"text":2052},"Wanneer is MAS interessanter dan klassieke AI?","\u003Cp>\u003Cspan style=\"background-color:rgb(255,255,255);color:rgb(82,84,100);\">Bij dynamische, complexe en onderling afhankelijke processen. MAS is flexibeler en schaalbaarder dan één groot AI-model.\u003C\u002Fspan>\u003C\u002Fp>",{"__typename":1650,"title":2054,"text":2055},"Hoeveel agents heb ik nodig?","\u003Cp>\u003Cspan style=\"background-color:rgb(255,255,255);color:rgb(82,84,100);\">Dat hangt af van je use case. Sommige bedrijven starten met 2-3 agents, anderen schalen op naar tientallen.\u003C\u002Fspan>\u003C\u002Fp>",{"__typename":1650,"title":2057,"text":2058},"Wat kost een MAS-opzet?","\u003Cp>\u003Cspan style=\"background-color:rgb(255,255,255);color:rgb(82,84,100);\">Wij werken modulair: je begint met een Minimum Viable Product (MVP) en schaalt stapsgewijs op. Zo blijven de kosten beheersbaar.\u003C\u002Fspan>\u003C\u002Fp>",{"__typename":1650,"title":2060,"text":2061},"Is MAS enkel voor grote bedrijven?","\u003Cp>\u003Cspan style=\"background-color:rgb(255,255,255);color:rgb(82,84,100);\">Nee. Ook kmo’s profiteren van MAS door repetitieve of complexe processen slim te automatiseren.\u003C\u002Fspan>\u003C\u002Fp>",{"__typename":1444,"typeHandle":1445,"uid":2063,"title":2064,"richText":2065,"backgroundColor":1448},"9df099e0-8616-4fee-b1e4-cb501c7a00b7","Hoe werkt een Multi-Agent systeem technisch?","\u003Cp style=\"margin-left:0px;\">Een MAS bestaat uit drie cruciale bouwstenen:\u003C\u002Fp>\u003Cul style=\"list-style-type:disc;\">\u003Cli>\u003Cp style=\"margin-left:0px;\">\u003Cstrong>Agent-architectuur:\u003C\u002Fstrong> middleware, AI-modellen en tools die elke agent laten functioneren.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp style=\"margin-left:0px;\">\u003Cstrong>Coördinatie & communicatie:\u003C\u002Fstrong> protocollen die zorgen dat agents samenwerken i.p.v. conflicteren.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp style=\"margin-left:0px;\">\u003Cstrong>Schaalbaarheid:\u003C\u002Fstrong> modulaire opzet zodat nieuwe agents eenvoudig toegevoegd of vervangen kunnen worden.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>",{"__typename":1462,"typeHandle":1463,"uid":2067,"title":2068,"richText":2069,"buttonGroup":2070},"d9bd2785-b297-46be-b57a-5be3a97875f5","Plan een gratis inspiratiesessie!","\u003Cp>Ontdek hoe Multi-Agent AI jouw bedrijf kan transformeren. \u003Cstrong>Plan een gratis inspiratiesessie\u003C\u002Fstrong> met onze experts en zet de eerste stap naar een toekomstbestendige AI-strategie.\u003C\u002Fp>",[],{"__typename":1431,"id":2072,"title":262,"uri":2073,"heroTitle":2074,"heroText":2075,"heroButton":2076,"heroImage":2077,"blocks":2084,"parent":1467},"14203","diensten\u002Fe-commerce","Jouw e-commerce-expert in de BeNeLux","\u003Cp>Ontdek hoe slimme e-commerceoplossingen jouw online groei kunnen versnellen.\u003C\u002Fp>",{"__typename":555,"variant":685,"size":557,"linkTo":13,"scrollTargetUid":13,"iconifyIcon":13},[2078],{"__typename":12,"alt":13,"url":2079,"rawUrl":2080,"mimeType":728,"focalPoint":2081,"height":2082,"width":2083},"https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002Fecommerce.webp?fit=cover&format=webp&s=yMWScqr9YZ-YdKMMiY0oQQAV9WOxlNCr3zrt5CVRNMU","https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002Fecommerce.webp",[18,18],836,1254,[2085,2088,2092,2095,2099,2103],{"__typename":1444,"typeHandle":1445,"uid":2086,"title":13,"richText":2087,"backgroundColor":1448},"9fb0dc55-d190-483a-9bed-82510c083114","\u003Cp>Xplore Group bouwt al meer dan 15 jaar de meest complexe en schaalbare webshops in de BeNeLux. Wat begon vanuit een technische insteek, is uitgegroeid tot een veelzijdige expertise die zowel de technische, functionele als de marketingbehoeften van je webshop dekt. Of je nu een \u003Cstrong>grote B2C-webshop\u003C\u002Fstrong> hebt met veel verkeer en complexe integraties, of een \u003Cstrong>B2B-bestelportaal\u003C\u002Fstrong> voor een producent of merk, wij hebben de expertise om jouw e-commerceplatform naar het hoogste niveau te tillen.\u003Cstrong> \u003C\u002Fstrong>\u003C\u002Fp>",{"__typename":1444,"typeHandle":1445,"uid":2089,"title":2090,"richText":2091,"backgroundColor":1448},"2aa6e680-507b-4cde-84a2-cdee23cfa1ea","Van technologie tot strategie: een totaaloplossing","\u003Cp>Wat begon als een technische focus, waarbij we ons specialiseerden in het bouwen en integreren van complexe webshops, is de laatste jaren geëvolueerd naar een \u003Cstrong>holistische benadering\u003C\u002Fstrong> van e-commerce. We begrijpen dat succes niet alleen afhangt van een sterk technisch platform, maar ook van een \u003Ca href=\"https:\u002F\u002Fwww.xploregroup.be\u002Fdiensten\u002Fdigitale-strategie\">\u003Cstrong>digitale strategie\u003C\u002Fstrong>\u003C\u002Fa> die de webshop ondersteunt.\u003C\u002Fp>\u003Cp>Bij ons krijg je een totaaloplossing:\u003C\u002Fp>\u003Cul style=\"list-style-type:disc;\">\u003Cli>\u003Cstrong>Technische perfectie\u003C\u002Fstrong>: We bouwen e-commerceplatformen die geschikt zijn voor grote hoeveelheden verkeer, hoog aantal gelijktijdige bestellingen en de integratie van de webshop met jouw bestaand applicatie landschap\u003C\u002Fli>\u003Cli>\u003Cstrong>Digitale strategie\u003C\u002Fstrong>: Van \u003Ca href=\"https:\u002F\u002Fwww.xploregroup.be\u002Fdiensten\u002Fbranding-ux-ui-design\">UX-design\u003C\u002Fa> tot conversieoptimalisatie, \u003Ca href=\"https:\u002F\u002Fwww.xploregroup.be\u002Fdiensten\u002Floyalty\">loyaliteitscampagnes\u003C\u002Fa> en traffic generation, wij zorgen ervoor dat je webshop niet alleen technisch goed werkt, maar ook commercieel succesvol is.\u003C\u002Fli>\u003C\u002Ful>",{"__typename":1444,"typeHandle":1445,"uid":2093,"title":1781,"richText":2094,"backgroundColor":1448},"fb3312d6-af5b-435c-b08e-1cdc857edf7c","\u003Cp>\u003Cstrong>1. Jarenlange ervaring in e-commerce\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>Onze ervaring is onze kracht. We hebben honderden succesvolle projecten afgerond voor zowel grote merken als KMO’s in de BeNeLux. Wat ons onderscheidt is de combinatie van technische expertise en strategisch inzicht, waardoor we voor elke klant de best passende oplossing kunnen creëren.\u003C\u002Fp>\u003Cp>\u003Cstrong>2. Zowel B2C als B2B webshops\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>We bouwen zowel B2C-webshops voor bekende retailers als B2B-webshops voor producenten en merken. Van consumentgerichte platformen voor onder andere JBC, Torfs, Krëfel, Lensonline en Medi-Market, tot complexe bestelportalen voor bedrijven zoals Orac Decor, Sioen, Van Marcke en Schippers. Wij begrijpen de unieke uitdagingen en kansen in zowel B2C als B2B e-commerce en kunnen maatwerk leveren voor beide markten.\u003C\u002Fp>\u003Cp>\u003Cstrong>3. De beste tools voor jouw succes\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>Wij werken uitsluitend met de beste en meest gerenommeerde webshopplatformen om ervoor te zorgen dat jouw webshop toekomstbestendig is. Onze partnerschappen met de volgende platformen stellen ons in staat om je de perfecte oplossing te bieden:\u003C\u002Fp>\u003Cul>\u003Cli>Adobe Commerce\u003C\u002Fli>\u003Cli>Shopify\u003C\u002Fli>\u003Cli>Oro Commerce\u003C\u002Fli>\u003Cli>Shopware\u003C\u002Fli>\u003Cli>Intershop\u003C\u002Fli>\u003Cli>Commercetools\u003C\u002Fli>\u003Cli>SAP Commerce\u003C\u002Fli>\u003Cli>Salesforce Commerce\u003C\u002Fli>\u003Cli>Dynamicweb\u003C\u002Fli>\u003C\u002Ful>\u003Cp>Elk van deze platformen biedt unieke voordelen afhankelijk van jouw specifieke behoeften en wij helpen je de juiste keuze te maken en dit platform naadloos in jouw bedrijfsvoering te integreren.\u003C\u002Fp>",{"__typename":1444,"typeHandle":1445,"uid":2096,"title":2097,"richText":2098,"backgroundColor":1448},"433602f9-3997-4785-a66a-16af6892730f","Objectieve oplossingen voor jouw webshop","\u003Cp>Onze aanpak is objectief en klantgericht. We luisteren naar de specifieke wensen en noden van jouw bedrijf en adviseren welke oplossing het beste bij jou past. Samen met jou stellen we het perfecte platform samen en zorgen we voor een vlekkeloze implementatie, zodat jouw webshop vanaf dag één klaar is voor succes.\u003C\u002Fp>",{"__typename":1444,"typeHandle":1445,"uid":2100,"title":2101,"richText":2102,"backgroundColor":1448},"266c0304-55c7-4c96-b866-c30eb82e6a6c","Composable commerce: de toekomst van e-commerce","\u003Cp>Bij ons draait het niet alleen om het bouwen van een webshop. We begrijpen dat jouw webshop niet losstaat van andere bedrijfsprocessen. Daarom kijken we naar een \u003Ca href=\"https:\u002F\u002Fwww.xploregroup.be\u002Fdiensten\u002Fcomposable\">\u003Cstrong>composable commerce\u003C\u002Fstrong>\u003C\u002Fa>-aanpak, waarbij we de juiste componenten kiezen voor jouw e-commerceplatform. Denk aan \u003Ca href=\"https:\u002F\u002Fwww.xploregroup.be\u002Fdiensten\u002Fpim-mdm\">\u003Cstrong>PIM\u003C\u002Fstrong>\u003C\u002Fa> (Product Information Management), \u003Ca href=\"https:\u002F\u002Fwww.xploregroup.be\u002Fdiensten\u002Fcdp-2\">\u003Cstrong>CDP\u003C\u002Fstrong>\u003C\u002Fa> (Customer Data Platform), \u003Cstrong>CMS\u003C\u002Fstrong> (Content Management System) en meer. Dit stelt je in staat om flexibel te schakelen tussen verschillende technologieën en schaalbaarheid te waarborgen.\u003C\u002Fp>\u003Cp>Wil je meer weten over composable commerce en hoe dit jouw webshop kan helpen? Lees meer over \u003Ca href=\"https:\u002F\u002Fwww.xploregroup.be\u002Fdiensten\u002Fcomposable\">\u003Cu>composable commerce\u003C\u002Fu>\u003C\u002Fa>.\u003C\u002Fp>",{"__typename":1462,"typeHandle":1463,"uid":2104,"title":687,"richText":2105,"buttonGroup":2106},"3e0375f2-8096-4547-8df8-b0dea6d6605d","\u003Cp>Vraag je je af of e-commerce iets voor jou is? Neem gerust contact met ons op. We denken graag met je mee!\u003C\u002Fp>",[],{"__typename":1431,"id":2108,"title":353,"uri":2109,"heroTitle":2110,"heroText":2111,"heroButton":2112,"heroImage":2113,"blocks":2120,"parent":1467},"14959","diensten\u002Fcustomer-service-ai-agents","Customer Service AI Agents: slimmer klantcontact met agentic AI","\u003Cp>Verbeter je klantenservice met een Customer Service AI Agent.\u003C\u002Fp>",{"__typename":555,"variant":685,"size":557,"linkTo":13,"scrollTargetUid":13,"iconifyIcon":13},[2114],{"__typename":12,"alt":13,"url":2115,"rawUrl":2116,"mimeType":2117,"focalPoint":2118,"height":2017,"width":2119},"https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FCustomer-Service-AI-Agent.avif?fit=cover&format=webp&s=w5J5OXmxtDbF3aRC-b6Gmk611tN2TAXJ9L263OggO7U","https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FCustomer-Service-AI-Agent.avif","image\u002Favif",[18,18],1280,[2121,2125,2129,2133,2137,2141,2145,2149,2166],{"__typename":1444,"typeHandle":1445,"uid":2122,"title":2123,"richText":2124,"backgroundColor":1448},"14988c69-b9ff-4e02-b4f2-15df82647bd9","Wat zijn AI customer service agents?","\u003Cp>\u003Cspan style=\"background-color:rgb(255,255,255);color:rgb(0,0,0);\">\u003Cspan lang=\"nl-be\" dir=\"ltr\" xml:lang=\"nl-be\">Een \u003Cstrong>customer service AI agent\u003C\u002Fstrong> is veel meer dan een klassieke chatbot. Waar traditionele chatbots vooral werken met vooraf ingestelde vragen en antwoorden, gebruiken AI agents de kracht van \u003C\u002Fspan>\u003C\u002Fspan>\u003Ca href=\"https:\u002F\u002Fwww.xploregroup.be\u002Finzichten\u002Fwat-is-agentic-ai\">\u003Cspan style=\"background-color:rgb(255,255,255);color:rgb(0,0,0);\">\u003Cspan lang=\"nl-be\" dir=\"ltr\" xml:lang=\"nl-be\">\u003Cstrong>agentic AI\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fspan>\u003C\u002Fa>\u003Cspan style=\"background-color:rgb(255,255,255);color:rgb(0,0,0);\">\u003Cspan lang=\"nl-be\" dir=\"ltr\" xml:lang=\"nl-be\">. Ze begrijpen natuurlijke taal, kunnen zelfstandig redeneren en ondernemen acties die normaal alleen door medewerkers gedaan werden. Het resultaat is een digitale assistent die niet enkel reageert, maar ook vooruitdenkt en problemen oplost.\u003C\u002Fspan>\u003C\u002Fspan>\u003C\u002Fp>",{"__typename":1444,"typeHandle":1445,"uid":2126,"title":2127,"richText":2128,"backgroundColor":1448},"41fd07b3-9eaa-4d76-8619-31368b9fe71c","Wat doet een customer service AI agent?","\u003Cp>\u003Cspan style=\"background-color:rgb(255,255,255);color:rgb(0,0,0);\">\u003Cspan lang=\"nl-be\" dir=\"ltr\" xml:lang=\"nl-be\">AI agents nemen een groot deel van de taken van de klantenservice over. Ze beantwoorden \u003Cstrong>veelgestelde vragen\u003C\u002Fstrong> op elk moment van de dag, waardoor klanten nooit meer hoeven te wachten. Wanneer een klant met een \u003Cstrong>complexere vraag\u003C\u002Fstrong> komt, begrijpt de AI agent de intentie en zoekt hij de beste oplossing: ofwel lost hij het probleem meteen zelf op, ofwel schakelt hij slim door naar de juiste medewerker. Omdat de agent gekoppeld kan worden aan systemen zoals een CRM of webshop, kan hij \u003Cstrong>zelf acties uitvoeren\u003C\u002Fstrong>, bijvoorbeeld het opvolgen van een bestelling of het aanvragen van een retour.\u003C\u002Fspan>\u003C\u002Fspan>\u003C\u002Fp>",{"__typename":1444,"typeHandle":1445,"uid":2130,"title":2131,"richText":2132,"backgroundColor":1448},"d1e2a562-b242-4500-b5ee-d30c34069084","Voor wie zijn customer service AI agents interessant?","\u003Cp style=\"margin-left:0px;\">\u003Cspan lang=\"nl-be\" dir=\"ltr\" xml:lang=\"nl-be\">Organisaties in heel uiteenlopende sectoren kunnen voordeel halen uit AI in hun klantenservice. \u003C\u002Fspan> \u003C\u002Fp>\u003Cul style=\"list-style-type:disc;\">\u003Cli>\u003Cp style=\"margin-left:0px;\">\u003Cspan lang=\"nl-be\" dir=\"ltr\" xml:lang=\"nl-be\">In\u003Cstrong> e-commerce en \u003C\u002Fstrong>\u003C\u002Fspan>\u003Ca href=\"https:\u002F\u002Fwww.xploregroup.be\u002Fsectoren\u002Fretail\">\u003Cspan lang=\"nl-be\" dir=\"ltr\" xml:lang=\"nl-be\">\u003Cstrong>retail\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fa>\u003Cspan lang=\"nl-be\" dir=\"ltr\" xml:lang=\"nl-be\">\u003Cstrong> \u003C\u002Fstrong>helpt een AI agent klanten bij vragen over bestellingen, retouren of productinformatie. \u003C\u002Fspan> \u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp style=\"margin-left:0px;\">\u003Ca href=\"https:\u002F\u002Fwww.xploregroup.be\u002Fsectoren\u002Fbanken-verzekeringen\">\u003Cspan lang=\"nl-be\" dir=\"ltr\" xml:lang=\"nl-be\">\u003Cstrong>Banken en verzekeraars\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fa>\u003Cspan lang=\"nl-be\" dir=\"ltr\" xml:lang=\"nl-be\"> zetten hem in om snel en correct informatie te geven over rekeningen, schadeclaims of verzekeringspolissen.\u003C\u002Fspan> \u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp style=\"margin-left:0px;\">\u003Cspan lang=\"nl-be\" dir=\"ltr\" xml:lang=\"nl-be\">In de \u003C\u002Fspan>\u003Ca href=\"https:\u002F\u002Fwww.xploregroup.be\u002Fsectoren\u002Fhealthcare\">\u003Cspan lang=\"nl-be\" dir=\"ltr\" xml:lang=\"nl-be\">\u003Cstrong>gezondheidszorg\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fa>\u003Cspan lang=\"nl-be\" dir=\"ltr\" xml:lang=\"nl-be\"> kan de agent administratieve taken verlichten, zoals het inplannen van afspraken of het beantwoorden van praktische vragen. \u003C\u002Fspan> \u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp style=\"margin-left:0px;\">\u003Cspan lang=\"nl-be\" dir=\"ltr\" xml:lang=\"nl-be\">In de \u003Cstrong>telecom en \u003C\u002Fstrong>\u003C\u002Fspan>\u003Ca href=\"https:\u002F\u002Fwww.xploregroup.be\u002Fsectoren\u002Futilities\">\u003Cspan lang=\"nl-be\" dir=\"ltr\" xml:lang=\"nl-be\">\u003Cstrong>nutssector\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fa>\u003Cspan lang=\"nl-be\" dir=\"ltr\" xml:lang=\"nl-be\"> biedt hij directe hulp bij storingen, facturen of abonnementen. \u003C\u002Fspan> \u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp style=\"margin-left:0px;\">\u003Cspan lang=\"nl-be\" dir=\"ltr\" xml:lang=\"nl-be\">Kortom, elke organisatie die haar klantenservice wil moderniseren en tegelijk klanttevredenheid wil verhogen, kan voordeel halen uit deze technologie.\u003C\u002Fspan>\u003C\u002Fp>",{"__typename":1444,"typeHandle":1445,"uid":2134,"title":2135,"richText":2136,"backgroundColor":1448},"173c48ae-5908-4be6-8040-74d85c731d4d","AI chatbots voor klantenservice: de voordelen","\u003Cp>\u003Cspan style=\"background-color:rgb(255,255,255);color:rgb(0,0,0);\">\u003Cspan lang=\"nl-be\" dir=\"ltr\" xml:lang=\"nl-be\">De inzet van een \u003Cstrong>AI chatbot voor je klantenservice\u003C\u002Fstrong> biedt een reeks voordelen die meteen merkbaar zijn. Klanten krijgen sneller een antwoord en hoeven niet meer in de wachtrij te staan. Bedrijven besparen kosten omdat medewerkers zich kunnen concentreren op de echt complexe vragen. De klantervaring verbetert doordat interacties persoonlijker en consistenter aanvoelen. En wanneer er piekmomenten zijn, zoals tijdens de feestdagen of bij een onverwachte storing, kan de AI moeiteloos opschalen en een constante kwaliteit van service behouden.\u003C\u002Fspan>\u003C\u002Fspan>\u003C\u002Fp>",{"__typename":1444,"typeHandle":1445,"uid":2138,"title":2139,"richText":2140,"backgroundColor":1448},"dc996850-8c4c-4e54-9c50-6335e0fce4e0","Customer service chatbots versus agentic AI","\u003Cp>\u003Cspan style=\"background-color:rgb(255,255,255);color:rgb(0,0,0);\">\u003Cspan lang=\"nl-be\" dir=\"ltr\" xml:lang=\"nl-be\">Een traditionele \u003Cstrong>customer service chatbot\u003C\u002Fstrong> volgt altijd een vast stramien en kan vastlopen zodra een klant een onverwachte vraag stelt. Agentic AI tilt dit naar een hoger niveau. Deze technologie kan meerdere stappen combineren, zelfstandig beslissingen nemen en taken volledig afronden. Zo groeit een eenvoudige chatbot uit tot een volwaardige \u003Cstrong>customer support AI agent\u003C\u002Fstrong> die klanten echt verder helpt.\u003C\u002Fspan>\u003C\u002Fspan>\u003C\u002Fp>",{"__typename":1444,"typeHandle":1445,"uid":2142,"title":2143,"richText":2144,"backgroundColor":1448},"c8895392-90e5-49a6-b590-246ed9678ce0","Voorbeelden van toepassingen","\u003Cp style=\"margin-left:0px;\">\u003Cspan lang=\"nl-be\" dir=\"ltr\" xml:lang=\"nl-be\">De mogelijkheden zijn zeer concreet. Wanneer een klant wil weten waar zijn bestelling zich bevindt, kijkt de AI agent automatisch in het ordersysteem en geeft meteen feedback. Bij het melden van een schadegeval verzamelt de agent de nodige informatie en start hij het proces zonder menselijke tussenkomst. En wanneer iemand een nieuw abonnement zoekt, stelt de AI gepersonaliseerde formules voor op basis van het profiel en de voorkeuren van de klant.\u003C\u002Fspan> \u003C\u002Fp>\u003Cp style=\"margin-left:0px;\">\u003Cspan lang=\"nl-be\" dir=\"ltr\" xml:lang=\"nl-be\">Ook in de praktijk hebben we dit al gerealiseerd. Voor een Belgische kledingketen ontwikkelden we een AI-gedreven klantenserviceoplossing die medewerkers ondersteunt door een deel van de klantvragen \u003Cstrong>automatisch\u003C\u002Fstrong> af te handelen. In plaats van een traditionele oplossingen die uitsluitend antwoorden geven op basis van een algemene knowledgebase, kan de agent ook \u003Cstrong>klantspecifieke vragen\u003C\u002Fstrong> beantwoorden op basis van realtime gegevens. Zo helpt de AI-agent de workload van medewerkers te verminderen en klanten sneller en accurater te bedienen.\u003C\u002Fspan>\u003C\u002Fp>",{"__typename":1444,"typeHandle":1445,"uid":2146,"title":2147,"richText":2148,"backgroundColor":1448},"2e29a736-9844-451c-90ac-5b5c3be5dd3a","Hoe Xplore Group kan helpen","\u003Cp>\u003Cspan style=\"background-color:rgb(255,255,255);color:rgb(0,0,0);\">\u003Cspan lang=\"nl-be\" dir=\"ltr\" xml:lang=\"nl-be\">Bij Xplore Group begeleiden we bedrijven die hun klantenservice slimmer willen maken met AI. We denken mee over de strategie, zorgen voor een vlotte implementatie en integreren de oplossing naadloos in bestaande systemen. Zo bouwen we customer service AI agents die niet alleen processen automatiseren, maar ook echte waarde creëren voor klant en organisatie.\u003C\u002Fspan>\u003C\u002Fspan>\u003C\u002Fp>",{"__typename":2150,"typeHandle":2151,"uid":2152,"image":2153,"file":2159},"whitepaperDownloadBlock_Entry","whitepaperDownloadBlock","3deb4025-6aff-4d50-b90a-c89547ad62f6",[2154],{"__typename":12,"alt":13,"url":2155,"rawUrl":2156,"mimeType":612,"focalPoint":2157,"height":1056,"width":2158},"https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FWhitepaper_2026-03-18-080020_mgve.png?fit=cover&format=webp&s=FZIwwbGSw_kz_t18zZ5ySFgvLPm0Cryug3qqTE3qHbU","https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FWhitepaper_2026-03-18-080020_mgve.png",[18,18],1080,[2160],{"__typename":12,"uid":2161,"url":2162,"filename":2163,"size":2164,"extension":2165},"52dfcc54-9b10-4b73-8a20-fcd790542c5a","https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002FFiles\u002FWhitepaper-Customer-Service-AI-Agent.pdf","Whitepaper-Customer-Service-AI-Agent.pdf","896523","pdf",{"__typename":1462,"typeHandle":1463,"uid":2167,"title":687,"richText":2168,"buttonGroup":2169},"2a6600d5-7d0a-42a6-8a64-9c0a7dfa2725","\u003Cp>\u003Cspan style=\"background-color:rgb(255,255,255);color:rgb(0,0,0);\">\u003Cspan lang=\"nl-be\" dir=\"ltr\" xml:lang=\"nl-be\">Benieuwd hoe jouw klantenservice efficiënter en klantvriendelijker kan worden? \u003Cstrong>Neem contact op met onze experts en ontdek de mogelijkheden.\u003C\u002Fstrong>\u003C\u002Fspan> \u003C\u002Fspan>\u003C\u002Fp>",[],{"__typename":1431,"id":2171,"title":359,"uri":2172,"heroTitle":359,"heroText":2173,"heroButton":2174,"heroImage":2175,"blocks":2181,"parent":1467},"15937","diensten\u002Fsupply-chain-planning","\u003Cp>Supply Chain Planning voor meer grip, snelheid en veerkracht in je supply chain\u003C\u002Fp>",{"__typename":555,"variant":685,"size":557,"linkTo":13,"scrollTargetUid":13,"iconifyIcon":13},[2176],{"__typename":12,"alt":13,"url":2177,"rawUrl":2178,"mimeType":574,"focalPoint":2179,"height":2180,"width":1478},"https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002Fsupply-chain-2.jpg?fit=cover&format=webp&s=j1KvflsD1jsDcRScp4W71Ukj0LjdaFwSbUVEurh6tp4","https:\u002F\u002Fcdn.craft.cloud\u002F5fa59528-9049-4864-a4f2-a0667591b3bd\u002Fassets\u002Fimg\u002Fsupply-chain-2.jpg",[18,18],667,[2182,2191,2195,2199,2216,2220,2233,2237],{"__typename":676,"typeHandle":677,"uid":2183,"richText":2184,"buttonGroup":2185,"contentWidth":1762},"2aaeaf10-9df7-4309-8788-3e62f2a89d6d","\u003Cp>\u003Cspan lang=\"en-us\" dir=\"ltr\" xml:lang=\"en-us\">Supply chains worden steeds complexer. \u003C\u002Fspan>Schommelende vraag, beperkte capaciteit, stijgende verwachtingen van klanten en toenemende druk op voorraden maken plannen uitdagender dan ooit.\u003C\u002Fp>\u003Cp>Met Supply Chain Planning stem je vraag, aanbod, productie, capaciteit en voorraad beter op elkaar af. Zo creëer je meer voorspelbaarheid, neem je betere beslissingen en bouw je een supply chain die sneller kan inspelen op verandering.\u003C\u002Fp>",[2186],{"__typename":581,"id":2187,"uid":2188,"uri":13,"language":9,"settings":2189},"15943","3acd36f8-342f-40a4-b6f5-44d4a4c5190c",{"__typename":555,"variant":685,"size":557,"linkTo":2190,"scrollTargetUid":13,"iconifyIcon":13},{"__typename":44,"id":13,"title":13,"url":559,"target":13,"label":687,"defaultLabel":561},{"__typename":1444,"typeHandle":1445,"uid":2192,"title":2193,"richText":2194,"backgroundColor":1448},"b31ec414-feaf-4d08-a9dd-e4325b0a300b","Wat is Supply Chain Planning?","\u003Cp>Supply Chain Planning (SCP) omvat de processen, technologieën en inzichten die organisaties helpen om hun volledige supply chain proactief te plannen en te optimaliseren.\u003C\u002Fp>\u003Cp>Waar \u003Ca href=\"https:\u002F\u002Fwww.xploregroup.be\u002Fdiensten\u002Ferp\">ERP\u003C\u002Fa>-systemen vooral zorgen voor een betrouwbare operationele basis, richt Supply Chain Planning zich op de toekomst. Het helpt bedrijven om vraag te voorspellen, capaciteit slim in te zetten, voorraden te optimaliseren en verschillende scenario’s door te rekenen voordat beslissingen worden genomen.\u003C\u002Fp>\u003Cp>Het resultaat? Meer controle over je supply chain én meer ruimte om strategische keuzes te maken.\u003C\u002Fp>\u003Ch3>\u003Cstrong>Wat levert Supply Chain Planning op?\u003C\u002Fstrong>\u003C\u002Fh3>\u003Cul style=\"list-style-type:disc;margin-left:32px;\">\u003Cli>Een betere afstemming tussen vraag en aanbod\u003C\u002Fli>\u003Cli>Meer zicht op capaciteit, voorraad en risico’s\u003C\u002Fli>\u003Cli>Snellere en beter onderbouwde beslissingen\u003C\u002Fli>\u003Cli>Minder manuele planning en uitzonderingsbeheer\u003C\u002Fli>\u003Cli>Meer flexibiliteit bij marktveranderingen en verstoringen\u003C\u002Fli>\u003C\u002Ful>",{"__typename":1444,"typeHandle":1445,"uid":2196,"title":2197,"richText":2198,"backgroundColor":1448},"a405472f-b7ac-48fd-8fd6-07d308e00861","Waarom ERP alleen niet volstaat","\u003Cp>ERP vormt het hart van veel organisaties. Het centraliseert data, ondersteunt processen en zorgt ervoor dat transacties correct verlopen.\u003C\u002Fp>\u003Cp>Maar wanneer supply chains groeien in complexiteit, botsen klassieke ERP- en MRP-processen vaak op hun grenzen.\u003C\u002Fp>\u003Cp>Denk aan organisaties met honderden of duizenden SKU’s, meerdere productie- of distributielocaties, seizoensgebonden vraag, lange lead times of beperkte capaciteit. In dergelijke omgevingen is er nood aan een planningslaag die verder kijkt dan de dagelijkse operatie.\u003C\u002Fp>\u003Cp>Supply Chain Planning voegt die intelligentie toe. Het maakt scenario-analyse mogelijk, houdt rekening met operationele beperkingen en ondersteunt planners met inzichten die verder gaan dan standaard planningsregels.\u003C\u002Fp>\u003Cp>Zo verschuift planning van reactief naar proactief en van geïsoleerde beslissingen naar een geïntegreerde aanpak over de volledige keten.\u003C\u002Fp>",{"__typename":1645,"typeHandle":1646,"uid":2200,"title":2201,"text":2202,"accordionItems":2203,"multiple":243},"7be4253c-c792-4fce-99a4-0fd39c632b3e","De bouwstenen van moderne Supply Chain Planning","\u003Cp>Een moderne planningsomgeving bestaat uit verschillende bouwstenen die samen zorgen voor betere voorspellingen, efficiëntere processen en meer alignment tussen teams.\u003C\u002Fp>",[2204,2207,2210,2213],{"__typename":1650,"title":2205,"text":2206},"Demand Forecasting","\u003Cp>Een sterke forecast vormt de basis van elke performante supply chain.\u003C\u002Fp>\u003Cp> \u003C\u002Fp>\u003Cp>Met demand forecasting krijg je meer inzicht in toekomstige vraag en kan je sneller inspelen op afwijkingen, promoties, seizoenseffecten en marktveranderingen.\u003C\u002Fp>\u003Cp> \u003C\u002Fp>\u003Cp>Door forecasting te combineren met \u003Ca href=\"https:\u002F\u002Fwww.xploregroup.be\u002Fdiensten\u002Fartificiele-intelligentie\">AI\u003C\u002Fa>, machine learning en exception-based planning kunnen planners zich focussen op afwijkingen die echt impact hebben, in plaats van tijd te verliezen aan repetitieve correcties.\u003C\u002Fp>",{"__typename":1650,"title":2208,"text":2209},"Supply & Inventory Planning","\u003Cp>De juiste voorraad op de juiste plaats, op het juiste moment.\u003C\u002Fp>\u003Cp> \u003C\u002Fp>\u003Cp>Supply & Inventory Planning helpt organisaties om aankoop, productie, distributie en voorraadbeheer beter op elkaar af te stemmen. Daarbij wordt rekening gehouden met capaciteit, materiaalbeschikbaarheid, servicelevels, transportbeperkingen en lead times.\u003C\u002Fp>\u003Cp> \u003C\u002Fp>\u003Cp>Zo ontstaat een evenwicht tussen beschikbaarheid, kosten en operationele haalbaarheid.\u003C\u002Fp>",{"__typename":1650,"title":2211,"text":2212},"Integrated Business Planning (IBP)","\u003Cp>Supply chain-beslissingen hebben impact op de hele organisatie.\u003C\u002Fp>\u003Cp> \u003C\u002Fp>\u003Cp>Met Integrated Business Planning worden supply chain, operations, sales en finance samengebracht in één geïntegreerd planningsproces. Dat creëert een gedeeld beeld van de toekomst en maakt het eenvoudiger om keuzes te maken die zowel operationeel als financieel onderbouwd zijn.\u003C\u002Fp>\u003Cp> \u003C\u002Fp>\u003Cp>Door scenario’s te vergelijken en hun impact zichtbaar te maken, ontstaat sneller consensus en meer alignment tussen afdelingen.\u003C\u002Fp>",{"__typename":1650,"title":2214,"text":2215},"Production Scheduling","\u003Cp>In productieomgevingen bepaalt de kwaliteit van de planning vaak rechtstreeks de efficiëntie van de operatie.\u003C\u002Fp>\u003Cp> \u003C\u002Fp>\u003Cp>Production Scheduling helpt om productievolgordes, capaciteit, changeovers, batchstromen en doorlooptijden optimaal op elkaar af te stemmen.\u003C\u002Fp>\u003Cp> \u003C\u002Fp>\u003Cp>Dat leidt tot een hogere output, minder verspilling, betere leverbetrouwbaarheid en een efficiëntere inzet van middelen.\u003C\u002Fp>",{"__typename":1444,"typeHandle":1445,"uid":2217,"title":2218,"richText":2219,"backgroundColor":1448},"22df20f6-8c7a-4002-8779-6f996abecb23","Wanneer is Supply Chain Planning relevant?","\u003Cp>Supply Chain Planning wordt vooral waardevol wanneer standaard planningsprocessen onvoldoende houvast bieden om de complexiteit van de organisatie te beheersen.\u003C\u002Fp>\u003Cp>Typische signalen zijn:\u003C\u002Fp>\u003Cul style=\"list-style-type:disc;margin-left:32px;\">\u003Cli>Je beheert een groot aantal producten, varianten of locaties\u003C\u002Fli>\u003Cli>Vraag en aanbod zijn moeilijk voorspelbaar\u003C\u002Fli>\u003Cli>Capaciteit of materiaalbeschikbaarheid vormt regelmatig een bottleneck\u003C\u002Fli>\u003Cli>Voorraadniveaus blijven hoog terwijl stock-outs voorkomen\u003C\u002Fli>\u003Cli>Planning gebeurt grotendeels in spreadsheets\u003C\u002Fli>\u003Cli>Afdelingen werken niet vanuit één gedeeld plan\u003C\u002Fli>\u003Cli>Scenario’s doorrekenen kost veel tijd\u003C\u002Fli>\u003Cli>Productie- of bevoorradingsplanning vraagt meer detail dan ERP kan ondersteunen\u003C\u002Fli>\u003C\u002Ful>\u003Cp>Herkenbaar? Dan is het wellicht tijd om je planningsprocessen naar een hoger niveau te tillen.\u003C\u002Fp>",{"__typename":1645,"typeHandle":1646,"uid":2221,"title":2222,"text":2223,"accordionItems":2224,"multiple":243},"567689e6-9971-465b-a85e-63304ec03c18","Supply Chain Planning voor complexe sectoren","\u003Cp>Elke sector kent zijn eigen uitdagingen. 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