OMS

An Order Management System (OMS) is an essential tool for streamlining and optimising your order processing process. An OMS allows you to manage the entire lifecycle of an order, from the moment it is placed to its delivery to the customer. In other words order entry, inventory management, order processing, shipping and delivery and customer service: it’s all in your system.

In today’s competitive market, it is important to organise your order processing as efficiently as possible. After all, consumers want to receive their ordered products as quickly and flawlessly as possible, while also ensuring the necessary communication.

With an OMS, you can improve the accuracy of order entry and processing, reduce order lead times, better manage stock, take shipment times and fulfilment into account… Furthermore, it can also help reduce operational costs by reducing manual work.

• Order processing from purchase to delivery

• Online payments and invoicing

• Providing necessary data and analytics

• Automatically forward purchases to required fulfilment centres and/or warehouses

• Inventory management

• Tracking of delivery

At Xplore Group, we have experience with various OMS systems such as Salesforce OMS and Marello. Together, we’ll explore which solution best suits your needs and goals.